TruGreen
8800 Kelso Drive
Baltimore
MD 21221
United States

Customer Testimonials

Report a concern   August 10, 2021 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

knowledgeable technicians, good results

Report a concern   August 10, 2021 — Rated 10 out of 10 by Chris Wilson Your TruGreen Branch
What do you like about our services?

Charles Carter, #1270 branch 5820, is the consummate TruGreen Professional! He's very customer friendly and helpful. He diagnosed and identified my lawn's problems and gave me excellent advice on how we should handle them. I'm now going to use TruGreen for lime applications in the future. He pointed out areas with crabgrass and wild violets and treated them appropriately!
He deserves a 15 !
Thanks,
Chris Wilson

Report a concern   August 10, 2021 — Rated 10 out of 10 by Chris Wilson Your TruGreen Branch
What do you like about our services?

Robert Starks, #118576 branch 5820, was great. He was very nice and informative. He explained the insect damage to my azalea bushes and gave me advice for further treatment. I gave him some small branches with the insects to examine, and Robert said he would try to identify the insects.
He also explained how insects can be transferred by my electric trimmer.
I was very pleased with his excellent work! He deserves a 10!
Thanks,
Chris Wilson

Report a concern   August 10, 2021 — Rated 9 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

Lawn service always performed by courteous technician who advises us about the condition of our lawn. This is our second year and our lawn is definitely healthier and greener since the beginning. My only recommendation for improvement would be to give 24 -48 hours notice before scheduled service instead of the customary email the morning of service. When they came last week to aerate and seed, we had just returned from vacation the night brfore and our grass was much longer than we keep it. Wonder if it is as effective when grass is long as compared to the length we usually keep it. More notice would have helped us prepare our long so treatments are most beneficial. Thanks.

Report a concern   August 10, 2021 — Rated 9 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

Our grass looks pretty good. Trees had bugs and TruGreen took care of that. Still some occasional weedy patches and doesn't look as nice as our neighbor's who has TruGreen, but we're content enough.

Report a concern   August 10, 2021 — Rated 9 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

Friendly and took time to look into my account at the issues.

Report a concern   August 10, 2021 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

you took care of the problem and i am very much satisfied with the service

Report a concern   August 9, 2021 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

I Like that you call me ahead of time to let me know you coming to treat my lawn.

I liked it when the lawn care man would ring the bell to ask if I had any problems but now you do not do this.

Report a concern   August 8, 2021 — Rated 9 out of 10 by W.J. Your TruGreen Branch
What do you like about our services?

They are always on time to take care of our lawn. I also like that they call before they come to take care of our lawn. There is one problem we still see weeds here and there. That is why I didn't give you a 10!

Report a concern   August 6, 2021 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Technician Robert #118576 was prompt, friendly, professional, and knowledgeable.

Report a concern   August 5, 2021 — Rated 10 out of 10 by John Disney Your TruGreen Branch
What do you like about our services?

X

Report a concern   August 4, 2021 — Rated 10 out of 10 by Robert Urban Your TruGreen Branch
What do you like about our services?

TruGreen employees are great at keeping our lawn looking great. They are very courteous and professional and go out of their way to get our application completed even when the weather is not cooperating.

Report a concern   August 4, 2021 — Rated 10 out of 10 by Cleo Simpson Your TruGreen Branch
What do you like about our services?

Service is excellent and the technicians are absolutely professional and friendly. They make it a point of duty to speak to you and notify you what they are doing.

Report a concern   August 3, 2021 — Rated 9 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

I still get weeds in my back yard this time of year. This happens every year. You think by now, that you would hit my yard hard this time of year with weed killer. My front yard always looks great.

Report a concern   August 3, 2021 — Rated 9 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

The tech you have been sending is excellent.

Report a concern   August 3, 2021 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

No fuss, and no mess.

Report a concern   August 3, 2021 — Rated 10 out of 10 by J.A.C.G. Your TruGreen Branch
What do you like about our services?

good

Report a concern   August 2, 2021 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

This time the tech hit all the metrics. Answered our questions instead of deflecting. Left the door tech with a summary of services, etc. and so on.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Mary Rosenfeld Your TruGreen Branch
What do you like about our services?

Through all the years I've had service and many technicians, today Robert no. 118576 was extraordinary. Never one time has someone spent so much time with me going through all my trees, shrubs, etc. He took pictures showed me the type of bug I had and explained the disease. He actually gave me such good advice which I would have never known. He advised me not to trim my front shrubs after I had used trimmer on the disease ones as I could spread it, to clean blades first. He advised me to get the diseased leaves off the ground as soon as possible when they fell to avoid the disease spreading into the soil in case I had to plant new bushes. I've lost so many shrubs, trees, etc. and constant replacing and not once had anyone spent the time with me to help me solve the problem. He really soaked the leaves, after he left I shopped vac up hundreds of dead bugs on the patio. If theres a high rating of 10, then he should get a 20. I'm comparing him to all other techs and landscapers I have had through the years.

Report a concern   July 28, 2021 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

It looks very healthy

Report a concern   July 27, 2021 — Rated 10 out of 10 by M.A.D. Your TruGreen Branch
What do you like about our services?

It keeps the lawn looking green and healthy

Report a concern   July 27, 2021 — Rated 10 out of 10 by Fred Malek Your TruGreen Branch
What do you like about our services?

Good service and promptness

Report a concern   July 27, 2021 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Excellent service.

Report a concern   July 22, 2021 — Rated 10 out of 10 by Mike Charnasky Your TruGreen Branch
What do you like about our services?

Marco did a great job.

Report a concern   July 21, 2021 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Can depend on u if you say u r coming

Report a concern   July 21, 2021 — Rated 10 out of 10 by A.P. Your TruGreen Branch
What do you like about our services?

It is more difficult to keep a great looking lawn when you live in the country. But I have a great looking lawn - get comments all the time!
We had some problems a few years ago with our bushes but now they are doing much better. Need to work on the pachysandra!

Report a concern   July 21, 2021 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

My lawn looks fantastic.

Report a concern   July 21, 2021 — Rated 10 out of 10 by N.H. Your TruGreen Branch
What do you like about our services?

The techs are kind, knowledgeable and willing to listen. I get compliments on my grass!

Report a concern   July 20, 2021 — Rated 9 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Good info on service calls!

Report a concern   July 20, 2021 — Rated 10 out of 10 by D.T. Your TruGreen Branch
What do you like about our services?

Great service / Superb product.


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