TruGreen
8800 Kelso Drive
Baltimore
MD 21221
United States

Customer Testimonials

Report a concern   August 26, 2021 — Rated 9 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

service is prompt and thorough -

Report a concern   August 25, 2021 — Rated 9 out of 10 by Patricia Stevenson Your TruGreen Branch
What do you like about our services?

Usually, we like the fact that there are no weeds in the lawn...Right now we are having issues!
There is broadleaf, dandelion, wild violet, clover and some other kind of creeping small leaf weed.

Report a concern   August 24, 2021 — Rated 10 out of 10 by M.A.D.Z. Your TruGreen Branch
What do you like about our services?

You come when you say and we can track the truck.

Report a concern   August 24, 2021 — Rated 9 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

This is the first year that I have been using TruGreen's service and, so far, I have to say that they have kept their promise regarding the timing and frequency as well as additional, not originally scheduled, applications.

Report a concern   August 24, 2021 — Rated 10 out of 10 by Thomas Kinapp Your TruGreen Branch
What do you like about our services?

Always give us advance notice telling us when they will be coming and always show up as scheduled. Lawn looks great!

Report a concern   August 24, 2021 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

The continued treatment s seem to keep mosquitoes away.

Report a concern   August 24, 2021 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

My yard is starting to look better

Report a concern   August 18, 2021 — Rated 10 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

Very detailed and professional

Report a concern   August 18, 2021 — Rated 9 out of 10 by C.P. Your TruGreen Branch
What do you like about our services?

You respond quickly to our concerns.

Report a concern   August 18, 2021 — Rated 10 out of 10 by Jim Matheny Your TruGreen Branch
What do you like about our services?

They’re very timely with their service and courteous with any communications and I definitely like the results for our lawn.

Report a concern   August 18, 2021 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

You call the day before. Customer need not be home. You state on the recording which service will be provided (mosquito, fertilizer, aeration, etc. )

Report a concern   August 17, 2021 — Rated 10 out of 10 by William Singleton Your TruGreen Branch
What do you like about our services?

You do a great job price are a little high

Report a concern   August 17, 2021 — Rated 9 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Fix problem that occurred

Report a concern   August 17, 2021 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Yesterday's treatment was very thorough. Technician was careful and covered the entire area.

Report a concern   August 14, 2021 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Robert was very polite and patient , explaining and answering quite a few concerns. I found him to be very patient and thorough. Even though the heat and humidity were stifling, he covered the two acres. I would definitely give him the highest mark.

Report a concern   August 13, 2021 — Rated 10 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

My specialist, Robert Starks, was particularly helpful and knowledgeable about my azalea fungus problem.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Brenda Warnick Your TruGreen Branch
What do you like about our services?

Notifications of when you will start the service. Your employees are very polite. Always a thorough job

Report a concern   August 11, 2021 — Rated 9 out of 10 by John Gramiccioni Your TruGreen Branch
What do you like about our services?

Promptness and tech’s ability to explain the process.

Report a concern   August 11, 2021 — Rated 9 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Client doesn't have to be home when service is done

Report a concern   August 10, 2021 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

My service technician, Robert Starks #118576, was very knowledgeable and helpful. He told me what was wrong with my azaleas, explained the treatment he was going to do. He was very professional. He told me what to look for and what to do in the future. I have been very happy with TruGreen.

Report a concern   August 10, 2021 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

knowledgeable technicians, good results

Report a concern   August 10, 2021 — Rated 10 out of 10 by Chris Wilson Your TruGreen Branch
What do you like about our services?

Charles Carter, #1270 branch 5820, is the consummate TruGreen Professional! He's very customer friendly and helpful. He diagnosed and identified my lawn's problems and gave me excellent advice on how we should handle them. I'm now going to use TruGreen for lime applications in the future. He pointed out areas with crabgrass and wild violets and treated them appropriately!
He deserves a 15 !
Thanks,
Chris Wilson

Report a concern   August 10, 2021 — Rated 10 out of 10 by Chris Wilson Your TruGreen Branch
What do you like about our services?

Robert Starks, #118576 branch 5820, was great. He was very nice and informative. He explained the insect damage to my azalea bushes and gave me advice for further treatment. I gave him some small branches with the insects to examine, and Robert said he would try to identify the insects.
He also explained how insects can be transferred by my electric trimmer.
I was very pleased with his excellent work! He deserves a 10!
Thanks,
Chris Wilson

Report a concern   August 10, 2021 — Rated 9 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

Lawn service always performed by courteous technician who advises us about the condition of our lawn. This is our second year and our lawn is definitely healthier and greener since the beginning. My only recommendation for improvement would be to give 24 -48 hours notice before scheduled service instead of the customary email the morning of service. When they came last week to aerate and seed, we had just returned from vacation the night brfore and our grass was much longer than we keep it. Wonder if it is as effective when grass is long as compared to the length we usually keep it. More notice would have helped us prepare our long so treatments are most beneficial. Thanks.

Report a concern   August 10, 2021 — Rated 9 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

Our grass looks pretty good. Trees had bugs and TruGreen took care of that. Still some occasional weedy patches and doesn't look as nice as our neighbor's who has TruGreen, but we're content enough.

Report a concern   August 10, 2021 — Rated 9 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

Friendly and took time to look into my account at the issues.

Report a concern   August 10, 2021 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

you took care of the problem and i am very much satisfied with the service

Report a concern   August 9, 2021 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

I Like that you call me ahead of time to let me know you coming to treat my lawn.

I liked it when the lawn care man would ring the bell to ask if I had any problems but now you do not do this.

Report a concern   August 8, 2021 — Rated 9 out of 10 by W.J. Your TruGreen Branch
What do you like about our services?

They are always on time to take care of our lawn. I also like that they call before they come to take care of our lawn. There is one problem we still see weeds here and there. That is why I didn't give you a 10!

Report a concern   August 6, 2021 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Technician Robert #118576 was prompt, friendly, professional, and knowledgeable.


Privacy Policy