- Phone: (269) 344-3600
317 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very thorough and some spots came out that hadn't come out before with other cleaners. Your fellow did a tremendous job and we were very pleased and we would recommend you highly to anyone! Thanks for a job well done.
Prompt and effective. Reasonable price
Customer service!
quick response to request, careful work, good results, reasonable price, courteous worker.
High quality and friendly, competent employees
Polite, thorough, and done in a timely manner
Promptness and getting job done.
they moved furniture to clean entire floor which most companies do not.
When I called to make the apt Bonnie was very pleasant and helpful. Mike did a very good job cleaning my carpet. He was prompt and very nice and did a wonderful job.
Thanks,
Very personable and friendly. All of the workers that we encountered were very kind and courteous. Most importantly, they did a fantastic job!
Pleased with service. Great job.
You were on time, worked quickly and well together(we had 4 people there at once. You were helpful in planning what to do before putting the house on the market. You were helpful in planning since we are out of town owners and really have to plan ahead. The house was much improved by the time you finished.
Mike was great, taking his time and during a thorough job.
The associate that came to complete the work at our house was top notch. He was knowledgeable, friendly, and efficient. He is definitely an asset for your company, and I would do what it takes to keep him working for you!
I guess I needed to be more specific on what I wanted done. I wanted the condo cleaned and ready to show to propective buyers. The light fixtures were supposed to be cleaned and the one in the kitchen still had bugs in it. I thought the spider webs on the ceilings were supposed to be cleaned, and they were not. One large walk-in closest was missed completely. Many of the drawers in the kitchen and bathrooms were not wiped out. Nothing huge, just a lack of communication about what was supposed to be done.
Everyone with whom we interacted was friendly, professional and very good at what they did. Bonnie, Steve and Kevin were wonderful and the job was very well done.
A fantastic job, every single time! The carpets look great!
All around excellent employees.
Top notch.
Thank you so much.
Very thorough carpet cleaning. Also cleaned a very dirty bathroom and it looks great! Professional and friendly. Thanks!
Efficient yet thorough service at a reasonable price. Friendley, courteous, and cautious staff.
They always do such a great job, are on time,and job is done in a timely manner. Techs have always been polite, professional and helpful.
When I call to set up my appt. the person on the phone is polite, helpful and knowledgeable.
I can all ways feel great about referring my friends to ServiceMaster of Kalamazoo!
I like the professionalism of Kevin the person who came to clean my carpet and his promptness
On time, polite, friendly, tidy, cautious of my children/pets
Friendly and thorough. Thank you!
Came in appointment window, polite representative and neat/careful when cleaning.
It was quick and cleaned up very well and like the fact they use all their own equipment and water. Worker was very good in moving things and putting everything back in its place.
The carpets are so clean! The technician also gave us some tips on keeping it clean and what to do if the "high traffic" problem areas come back sooner than we want. We were very pleased and will be using ServiceMaster again!
I found the service rep. to be helpful and efficient. I was happy with the overall experience.
you did a great job especially with the stains on the steps..and very prompt..thank you
I did not have to bring my rug in, my couch turned out great!