- Phone: (610) 965-6058
based on 1064 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The prompt service and friendly people
In the final walk-thru I found a room that wasn't touched at all-supposedly a miscommunication issue. Power washing the cellar just moved the dirt around making it wet. There were a lot of spider webs in the basement. The windows were cleaned but the screens weren't replaced. One window wasn't touched at all. I found a lot of dirt on the carpet that was shampooed. I assumed that the window frames would be cleaned along w/the windows but that didn't happen at all. The window cleaner was in a hurry to leave. I gave you a lot of money to have my house cleaned to sell & I am VERY disappointed in the end results. I cleaned up after your people this morning. If you are really customer-oriented you can refund some of my money.
We were very impressed by Maurice's management of the job, his conscientiousness and his thoroughness. Thank you, again.
Do a very good job.
I was very impressed with how professional the gentleman were and how they kept me on top of what hey we're doing.
Everything
The only problem was that when the technician left, he pulled the equipment across the lawn. I would mind at all except the cleaner dripped and killed the grass in two narrow lines all the way from the door to the curb. We had to start showing the house to perspective buyers with those dead streaks.
Carpet is not as clean looking or fresh smelling as I thought it would be and the chemical solution was poured on my hosta plant killing half of it.
They came out the same day I called to spot clean 2 stains
The technician was pleasant and well informed. He did a great job. We are completely satisfied with the result. We always use ServiceMaster and always recommend you to others.
Jorge did a great job cleaning our quarry tile floor. It looks fantastic.
The tech Jorge did a great job! Carpets smell so nice! They are so clean!
Personality was great.
On time, fast, and truck mounted.
Chuck was polite, on time and did a great job.
All went well all around.....some spots on chair did not come out but may be the fabric.
Friendly service and effective cleaning.
Very professional and friendly.
The staff (Jorge Santiago) is always very friendly and he does a nice job.
The technician failed to put some things back after he had moved them. For example he did not plug the microwave back in not did he place it after moving it. Also the toilet was left dirty from dumping the water and their was water on the bathroom floor. Overall the service was acceptable but it was the clean up portion that was overlooked.
Friendly and efficient
Technicians arrived on time and very pleasant. The carpets were very clean.
Courteous and very efficient. Really cared about the pet stains I had coming out. He was very conscientious. I will definitely use your service again soon.
The prompt response of calls and the professionalism of the cleaning crew.
Courteous and professional service. Good communication about what was being done and when.
Polite people, works with you to get an appointment time that works. The carpet cleaner was very personable.
Professionalism
Everything was done in a very timely manner and efficiently.
Very reliable and efficient .
Thorough cleaning and reasonable price.