Customer Testimonials

The dealer has been great to us with warranty issues. We are also dealing with an insurance claim and they have been very helpful

Prompt and thorough attention to our needs, and ensuring we are impressed!

It’s the staff that draws me in!

Excellent service. Friendly and courteous from customer service to them picking up and storing my camper. Aaron at the service department is excellent.

When I purchased my camping trailer 2 years ago, Tricia listened to me in what I was looking for and helped me find the perfect one for my needs. The service department made all the changes I requested to make it perfect.
I was devastated about the hail damage this summer, but once again, you have made navigating the Autopac assessments and necessary repairs so easy for me. I felt confident handing over the trailer for repairs as know the quality of your work. And thank you again for installing my new blinds that family gifted me. I’m happy I got you to winterized it as well, as a couple things needed attention that you found! This spring I can hook just up and go!

We love our camper. The service is the best there is and every person we talk to has been wonderful to deal with. Highly recommend!

The people who I interact with. Always friendly and they understand what I need.

The service

Amazing service, very personable, efficient and great service! Exceed expectations.

Extremely friendly and knowledgeable

The repair service comes to you even in the campgrounds. They're polite and seem more knowledgeable than Headingley.

We like all your products and the service is excellent, any questions we have are answered promptly.

We really appreciate all the assistance we have received from both the service department and the technicians who have serviced our trailer. Also, we have appreciated Tricia in the sales department for her assistance in purchasing our trailer and exploring options for future purchases. Great place to buy and service an RV!

Prompt service
Great communication
Worked around times to come and do the work
Great service guy
When work was completed asked if everything was ok
Virden is an excellent dealership would recommend to all friends and family
Keeland is a great warranty person and dealt with the issues with the trailer
Great job Keeland and the team and 4 seasons virden

great service

our warranty and additional work was delt with promptly and professionally

thank you

For the most part, up front and professional, had issues awaiting a flooring repair that we got duped on by a technician when we raised a concern about linoleum bubbling on second visit on warranty work. Was advised by technician that’s normal now to prevent cracking. Two years later the linoleum shrunk from the bullnose bracket on the living room stairs.

The road crew manager looked back at the technicians notes of the work and had not recorded anything regarding the linoleum. That technician was let go and when I brought same to complaint to the road crew, not covered under warranty we had purchased, due to MFR warrant had expired. We paid for a technician to attend and repair. Technician said he had to discuss with manager to get advice on how to repair. Was quoted a price, road crew supervisor said it would have to wait till fall. Advised we would await contact to confirm dates they could come in the fall, never got contacted until the following spring.

Was then advised we would have to get fitted in, now that she knew we wanted to proceed with the repair, but the quote was no longer valid as they did not know we wanted to proceed. I referenced my response which should have been in her thread exchange, but nothing she could do.

Then Steve took over and made contact with us this fall. He was professional and kept his word in getting a technician out. The technician was in the trailer about five minutes and stated this is not a road crew job, they spot fix, not glued down a whole floor. The trailer would have to go to a shop but cautioned, if they glue a portion by the steps, the rest is going to bubble, it’s my call! I opted to leave as is and I would get a wider bullnose and fix it myself for now and the option remains if we want to glue the whole floor. The previous technician that needed to discuss with mgr. was experienced enough to know, or should have known it’s a shop repair, not a road crew patch job. Steve followed up as well.

They were great at getting my extended warranty items fixed for me. Thank you so much. Great job.

Great service, professional technician, answered all of our questions, cleaned up upon completion, handshake and a smile before he left. 10/10

Service is swift and reliable.

Fast friendly service.

Positive people that know what they are talking about.

We appreciate the responsiveness and expertise of the staff and technicians

Service, service, service.... outstanding always.

The products are available in a variety of options. The technical service is always amazing

We feel like we are valued as customers and have had good experiences overall. Any issues that arise are usually addressed in a timely manner.

Prompt + top notch service. Products high quality

Very helpful in a very bad situation regarding repairs to a unit.

Very good customer service.

We had a sudden water leak the day we were starting our journey to BC and they fit us in last minute without hesitation. Always a pleasure to work with them!