Patient Testimonials
The Doctor and staff were very professional and prompt.
Caring, thorough and professional.
Well organized and very professional. PA was extremely knowledgeable and very willing to listen and answer any of my questions and concerns.
Informative and caring
Efficient competent and friendly
Kindness
Quick appointment.
You got me in fast on time and the staff and doctors were great.
Dr. Kitay was very professional and extremely knowledgeable. Great staff, very courteous and welcoming.
Very professional,
Dr. Steinberg is the best.
He takes the time NECESSARY to understand his patients.
He is accurate, efficient and fully vested in offering the best of medically care..
Sometimes, I feel some physicians want to render
the surgeries that produce the most revenue.
I have been a patient at the JOI Beaches location and love it for its proximity to where I live. But no appointments were available before the holidays, so I grabbed an opening at the San Marco location. (BTW, the online scheduling is a great resource! Just enter your symptoms and they match you with best fit doctors and show you availability for each.) Initially I was concerned as parking is tough (walking from the garage with a gimp knee is not lovely) and the line just to check-in was so long. But I have to say, the line moved very quickly (i recommend doing all the paperwork online ahead of time - it's easy), the setup of the facility is very efficient, I was called back almost immediately, was triaged, had xrays, and saw the doctor (for a pretty good length of time) with very little waiting at all. And the staff? Everyone was kind and friendly - which given the volume of patients is probably not always easy! (People who are hurting can be cranky!) The Jax community is lucky to have such a top notch facility with great doctors and multiple locations!
Every Thing
Great
Dr Vessler was great and so was the staff.
Dr Vessler was the 4th physician I saw r/t my foot condition. He nailed it and I have such peace of mind now and am confident that treatment will result in wellness.
Dr. Keller took his time and went over my complicated history and laid out the problems that I have and the best way to address it. The support staff was very welcoming and helpful.
My visit to the San Marco location was top notch from start to finish.
The scheduler was pleasant and professional, as were the front desk staff. Despite the obviously busy office, check in/check out and wait times were very reasonable.
John Tierney PA was thorough and attentive to my concerns. He explained the exam, working diagnosis, and treatment plan. He allowed time for my questions.
I left feeling that we have a clear and reasonable plan in place.
In today's often hurried and confusing health care experience, I was pleasantly surprised by and grateful for the positive experience.
Very friendly customer service from the everyone.
Professional, friendly, thorough, knowledgeable,
Very professional and extremely knowledgeable! The best advice and decisions for their patients, in my opinion. I am so grateful to have been able to be seen by such a highly trained and intelligent staff.
The staff is very helpful and welcoming
The experience was very professional and time efficient. Door to door was easy. Dr, Kitay is informative and efficient with time and treatment. All questions answered, immediately..........great experience.............Ed Last name removed
Very thorough and don’t push surgery or narcotic pain pills.
Everything Dr. Kitay and all the staff were wonderful.
Quick, professional, kind and extremely competent.
The number of specialty professionals available
Everything was ok
Efficient!
My current Doctor was very upfront and left me with no false hope of returning my elbow to normal.
It is appreciated to hear an honest professional opinion.
My former JOI Doc told me (while we were on a hunting trip) that my elbow problem was just
result of too much masturbation. Maybe then, but not now!
Receptionist at front desk
dr bell is very good