Guest Testimonials
My dog looks like she never left home when I pick her up
Friendly staff, very clean facility, small groups, outdoor and indoor area connected. Very well organized system.
I recently had to make a last minute trip out of town and needed to board my dog Cardi for a few days, and without hesitation ( or advance notice), Camp Bow Wow was right there for me ( and Cardi)!!!!! I always know that the staff will provide as "close to home" care as possible. On Cardi's recent stay, I tried out one of their special "hide and seek treats" package. Not only did they show Cardi a fun time, but me as well, in the form of daily communication, describing the game they were playing and accompanying photos. I'm still trying to figure out how the staff was able to get Cardi to pose for those photos? AT home, she is definitely shy the minute she even suspects that her photo is being taken, but the special and loving staff at Camp Bow Wow had her posing ...yes, I said POSING for photos every day!!!!! Then to top it off, I asked them if they would mind attempting to give Cardi another bath before I picked her up? Cardi doesn't like water being sprayed on her and a previous attempt only allowed them to get her feet wet! This time, a completely different story. When I arrived to pick her up, she was freshly bathed, shiny and smelling pretty!!!! My dog and I are very close and I can get her to do just about anything, but nothing compares to what the staff is able to do. SO to sum it up, when you ask what I like about your services? My answer without thought is loving, caring, fair priced and just AMAZING!!!! Thank You Camp Bow Wow East Lexington
Prompt attention to phone calls to check on my pet. Safe, clean and convenient.
Wish the video feed worked consistently and more viewing angles.
Customer Service
Very professional and easy going at the same time!
I always get great friendly service and consideration for special issues that might arise. Extremely happy with this Camp Bow Wow and its crew.
the staff that I interacted with was helpful, nice and patient. They seemed like they really liked working there.
Camp Bow Wow New Lenox employees are so loving to our dog. They genuinely care for our dog Murphy. Murphy loves going to camp daily to play with the other dogs and burn his puppy energy. We are lucky to have such a great facility in New Lenox.
The staff is very friendly and transparent about my dog’s behavior. They are very good at handling my silly dog mom questions!
Everyone is always friendly at Camp Bow Wow; and is so great with our 3 dogs. They always try to accommodate us, even if it is a last minute scheduling. Our puppy hates getting his nails done, but with Maddie he is a little angel...not really little at 90lbs anymore. Our other two love her and she does an amazing job. Our dogs have always had a great time at camp. We will be sending the puppy more now that he passed his first day of class. That is another we love about Camp Bow Wow, they just don't throw all the dogs together at once. There is a testing period and they start to recognize all the dogs personalities and know how to handle them. Our older one could get a little crabby and they would sense that and know how to handle it. We already recommended you to a friend of ours that got a puppy around the same time we got our last puppy.
I love everything about Camp Bow Wow. They take very good care of my dog and have great hours! They response promptly to any questions or requests and I especially love the app ability! I love that I can make reservations through the app and have the ability to check in by web cam on my dog throughout the day.
I love the attention that is paid to each and every dog. You guys are the best!
Everyone is so polite. The place is clean. Prices are great. I can tell they love my dog Truman. I trust Camp Bow Wow.
The video stream where I can check on my dog
My dog loves going to camp. Having been up north most of the summer, it warmed my heart to see the staff squeal her name, give her hugs, and tell her they missed her when she did finally return to camp. I was disappointed that as soon as I dropped her off it was shift-change time, and the dogs were relegated to kennels for an hour while the staff cleaned. This is probably a nice break for dogs who are there for the entire day, but since my dog just goes for half days, I will plan accordingly next time. I do appreciate that the facilities are kept clean and sanitary. When it was playtime, my dog (and all the dogs) got lots of love and attention from the staff. Definitely recommend Camp Bow Wow of Clarkston.
Impeccable service
My dog is always excited to run in there. The staff are friendly and helpful with any questions. I love the doggie cams so I can check and see how my dog is doing during the day.
Organized, friendly staff. Quick response through website.
The Webcams are great to have.
The app is easy to use to set appointments.
Very clean environment for the dogs.
Professional, intelligent, and polite staff
I love knowing that my dog is being cared for by people who care about him! Sarge is so tired when he gets home from camp he just sleeps!!!!!
I was very anxious for my dog interview. He is a rescue and I didn't know how he would interact with other dogs and they with him. I had several goldens bite on him and growl while walking my dog. mine was leased and they were not. The staff was so nice. they explained the process and were very knowledgable . They put my mind at ease. He did well and loved the experience. I was able to watch on the live cam and see for myself. I will for sure go back for daycare and boarding.
I like the access to the cameras and the ease of booking reservations.
My dog has only been to the camp twice, but he gets so excited when we pull into the parking lot. After walking in the door, he never looked back when the counselor came to take him. Everyone there is so friendly and accommodating.
You are always accommodating! Happy loves to be with all of you, especially Carmen! Thank you so much!
The people are great and our dog loves to go there- on days we are not taking her she sits at the door with her leash waiting for us to open the garage door.
Well trained, customer service-oriented employees. Clean facility. Good communication.
What I like best is the staff! The managers and counselors at my location are very interactive, positive and attentive to the dogs as well as their clients. They shower every dog with a positive greeting when they enter the building. I take my dog often because he loves the people and of course the other dogs. Often when it is time for my dog to leave, he will plop down on the lobby floor because he doesn’t want to leave. Usually a manager or counselor jumps in to encourage and convince him it is time to go home! it is a guarantee my dog will sleep deeply and soundly through the night. I believe my dog has learned social skills and cues on how to interact with his peers. He gets exercise on days when I know my schedule is tight. Mostly I know my dog is happy and for me this is all the proof I need that Camp Bow Wow of Lexington is top notch and cannot be beat.
Great care given to my fur baby
Easy and efficient to set your dog up with this organization.