Customer Testimonials

The customer service !!! I was a walk in they got me in and out😃😃🙏🙏🙏

Great customer service

Great people, communication and prompt service.

Customer service was excellent, was treated with respect, and they started on my vehicle immediately. overall service that was done on vehicle was excellent. Employees was so kind, I will bring car back to Christin Brother in the future.

Thanks
Name removed

Straight and to the point!

Thank you

Customer service by far is the best thing for any business. As many of us know customers service is very lacking in many businesses today. Not a Christian Brothers. They kept in contact with me every step of the way. Service was prompt and as fast. I'd highly recommend doing business with Christian Brothers.

Timely, honest, friendly

Level
Of service and care. Understood my pain( $1300)
Transportation offer to and from my house
Military discount

They were communicative . Unlike the dealership which kept the car all day and the didn't start the necessary work until too late for me to get my car back that day
They kept me posted on the progress of the repair.
They even found a fuel leak, fortunately I already knew about it, but they were able to fix it and leave my car for me so that I could pick it up after hours.
I can't sing the praise for Christian Brothers enough.

Had made an appointment, and all went as planned. Was prompt and courteous service.

Very polite and professional. Answered all my questions, concerns and didn't try to rip me off.

The Cedar Hill shop always has a friendly and welcoming environment.

Honesty

They found a solution to my problem and managed to fix it in a timely manner.

Everything was explained and my vehicle is working fine.

I drove over from North Carolina to have my car serviced, how is that for I like the service and trust you all.

Everything

Honestly of the staff. Didn't try to sell you service not needed.

I was helped by Steven. He helped diagnose my Armada. He identified the part that was needed and contacted my warranty company. Warranty company denied the part but he insisted in getting a inspector to view part. Inspector declined the first time and stated will coming back. Inspector came back and mechanic explained the reason for part needed. On this 2nd attempt the part was approved. Total out of pocket I only spent $189.00. Without approval I would of spent well over $1600.00. Steven professionalism and determination really paid off. I will return back to get my next repair here. This is the best shop in town. Thank you Steven and Christian Brothers Automotive.

Steve the manager went our of his way to help me get my car in good running condition. I needed it right away because my husband was having many health issues and I was having to take him to doctors and hospitals.
I feel confident when Christian Brothers works on our car. I know it is done right.

I loved the Professionalism and every time I bring my car or SUV for service, they treat me like family!

Thanks You!!!!!

Very pleasant experience. Very friendly and professional.

The staff is so patient and helpful. For those of us not so mechanically savvy, they explain what the issues are so that one can understand.
They also provide options regarding your repairs.

Everyone is always SO nice at Christian Brothers Automotive in Cedar Hill. James, typically, is my customer service representative who helps me with my vehicle estimates. On my last visit, I was able to meet David, the owner. James was out running an errand and Daviid checked my vehicle into the shop. It was almost closing time and I was waiting for my ride. My ride was running a bit late and as they were leaving, they were concerned about leaving me in the parking lot. I told them I would be fine. It was above and beyond for them to offer me a ride. I would have taken them up on it but I lived 30 minutes away. I have had work done there twice with the work done in a timely manner and the pricing was fair. All in all, I can tell they care about me and my well-being. I will not be taking my vehicle anywhere else to have work done. Kudos, to the Christian Brothers Automotive team!

Clear and respectful communication throughout the process.

The personnel were very kind, thorough and helpful. Gave me a courtesy ride to my house and then when I picked it up. Very satisfied!

Christian Brothers technicians are very thorough when servicing my vehicle. They inform me in advance of existing or imminent problems that will need attention.

Great customer service and very fast repair time.

I enjoy the employees and there focus on the customers need

We appreciated the office manager who seemed to be very organized and on time.