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Customer Testimonials
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Front office very helpful and friendly. Honored my warranty. Crowe was very good.
Honesty
Always polite & professional!
Good service, and they are attentive.
They are very professional and didn’t overcharge me
They are great
The ambience and the attitude, the prompt service and the fact that my car was not smudged inside as it had been the last time I took car to be serviced at NTB. Was impressed overall and look forward to returning.
(The only thing that slightly bothered me was that, on the receipt, it was written that I had declined replacing brake fluid without mentioning WHY I declined. I declined because I had explained to CBA that both the brake fluid and the transmission fluid had been serviced only 7,000 miles earlier at the dealer's service shop.)
Had CBA said I NEEDED that service because brake fluid looked dirty, I would have agreed to change out fluid. But with CBA stating only that it was time for that particular service due to mileage accrued, I declined. Therefore I really did not see the need to mention our brake service exchange at all.
**So please CALL me from 844 Eldridge shop if in fact the brake fluid looked suspect because I did not hear that presented as to why the service was being offered.**
Apart from that, I was pleased with my experience!
They are always so friendly and funny. Also, my car is done when they promise.
Work very well explained, also gave me insight knowledge on my second car.
Willingness to inspect my car even though it was late in the day and you were already booked for the rest of the day.
You saved me a return trip for the next day. Thanks!
Service staff and technicians are always friendly and knowledgeable. Always a great experience.
Great customer service
Very thorough, respectful, and friendly service. They provide lifts to and from their shop, and offer complimentary bottles of water. They actually let me see the issues with my car, and don’t take advantage of their customers. Plus, I love the warm atmosphere, and the Christian music. They are the tops in car service.
The staff work
Quick turnaround. Complimentary pickup.
The technology
The advisors are always so helpful!
Fast service
Everyone was very nice. They allowed me to see other problems that was happening with my car, and informed me of future issues that could arise. They had to work on my car for another issue and provided a ride for me to work. The atmosphere inside the building was so calming and inviting. I really appreciated the customer service.
Honesty. Reliability. Affordable. Shuttle me home and back because I didn't have my car. Will DEFINITELY recommend to friends and family
Straight forward, they explained what they would do & approximate costs.
Answered all my questions .
And they were really nice guys!
I had alot of work done on my car. They were quick and efficient. Now my car runs great.
Service was good and everyone was professional.
Always efficient and friendly
Very professional and great deal on a synthetic oil change.
Friendly and knowledgeable staff, knew exactly what to do for my Mercedes-Benz, got parts delivered and finished work ahead of schedule. The customer restroom and waiting area were the best I’ve seen in an auto repair shop. This was my first time to Christian Brothers Automotive, they exceeded all my expectations, and I’ll definitely return!
I loved that I was provided with the solution for my car issue in a quick manner, and even though it was a big issue they were able to fix it really fast.
Communication and follow ups were really good.
Staff was friendly and helpful.
The entire staff is just fantastic. Every time I've gone, I feel like family.
Quick service, pleasant employees.