- Phone: 210-349-6514
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Guest Testimonials
$6.50 senior tickets.
Very clean and workers friendly
Atmosphere is awesome that's why i travel 15 miles past three other theaters to go to Northwest 14 . The people are great theater is clean and ticket price and concessions is great for big family's .
Overall
Employees were friendly and helpful. The facility was clean. I also liked the variety of food and drink options..
Quick friendly service
Santikos is a great theater chain, and the Northwest 16 has been greatly improved. Better sound and picture. Only downside is that at times there is only one person at snack bar and he is busy doing something else in back, so customers form line and wait until he/she returns. Management on duty DOES NOT come to help like in your other theaters. They just stand there and stare at line waiting.
Nice and quiet...not crowded provides a richer experience.
the friendly staff
clean and staff very friendly and looking out for our best interest like I got a card like for a freguent movie goer and I did not know about this till the young girl at the booth said I get rewards
Location, price, friendliness of staff, and very clean.
Friendly staff, always clean and good service when buying refreshments.
Fast serivce clean and friendly people
The prices are cheaper, it's not as crowded, and ticket guy is always nice
Your staff is very friendly, helpful and respectful. Your theater is clean. This is why i keep coming back
Customer accomodations like reasonable matinee pricing, comfortable seating, open drink stations, generous popcorn sizes encourages my return business. Just got my new Santikos rewards card and will wait to see how that works out. Although I am a bit disappointed that you were not able to figure out a way to transfer any of my considerable points earned from my old Santikos card. At least some appreciation reward points at the start of the new rewards card service would have been a nice thing to do for your regular customers.
The theater s are all clean ,help is always helpful , and popcorn is always fresh !
Theater is clean and the seating is comfortable. I also like that I am able to purchase Kid Packs. Seeing a movie with popcorn and a soda is sad but the regular sizes are too much. Thanks
Clean and quiet
the staff is great, helpful, pleasant and professional.
Food and beverage availablilty in addition to comfortable seats and extra leg room.
Your staff is always friendly and approachable. This is the only theatre we go to and will continue to.
Lover prices
Our experience yesterday was very pleasant. The workers smiled as we entered the theater and on our way out someone who looked like a manager thanked us for coming. Those seem like small things, but it makes your theater a place we'd like to return to.
I love going there because there are hardly any kids on their own. Family environment and adults without crying babies.
From the curious attendants that initially greet you when you are first buying the tickets to the attendant checking your ticket while entering and even the attendant at the concession stand all very nice and polite. And when you enter the theater it doesn't smell awful and very clean. Even the bathrooms are kept clean. Overall very nice place to take the family.
oh everything we're seniors so every penny counts so does comfortable chairs friendly staff a good deal on snacks a good diet soda selection clean attractive décor ,you've got all of that. So trust me ,we have told all our friends and we seem to see more and more of them there
I appreciate the special pricing from 4 to 6.
I love the reward card(wish expirations on points would last a but longer and wish I could interchange water for one of my free drinks). Like access to the soda fountain. Always nice people and friendly. Always clean. Would like to see cheese quesadillas or something different and easy added to menu.
Very friendly and helpful staff, confortable temperature