- Phone: 210-349-6514
- Visit Website
Guest Testimonials
I enjoy everything about this theater chain.
The remodeling turned out great. They were fully staffed so I didn't have to wait at all to buy my pizza and drink. The person at the counter (I believe her name was Skylar) was very professional and courteous and even made recommendations. She made sure I had everything I needed.The assigned seats are a nice change. I also definitely love the upgraded recliner chairs with the swivel table.
Everything...popcorn dispenser....recliners
Love the environment and the place and prices are wonderful
Family friendly. Love the points system.
Friendly staff and quick service, popcorn fresh
Love the upgrades and renovation.
The new design of the theater gives off a comforting and modern appeal. The self-serve popcorn machine and reclining seats were definitively a stand out feature of this newly revonated theater. Very spacious, clear sound from the speakers, and ample number of seats per theater room. Will definitely visit again.
The chairs, self serve concessions
I have been to the Palladium & Casablanca and have never received the kind of service I did at Northwest. The staff was very attentive, super nice, and the manager was out making sure all the customers were not waiting long. They recently remodeled and made sure to let us know about the changes. Northwest has now become my theater of choice and I live about 6 minutes away from Casablanca.
Is very clean satisfactory
Everything
Very clean, most comfortable movie seats ever! (Love the trays!)
I really enjoyed Santikos NW new look. What a great remodeling job with comfortable seats. I've always enjoyed going to Santikos when it was 14 and now 10. The staff is very friendly and helpful. I will continue my patronship there. Thank you Santikos!
The theatre and upgrades are amazing!!!! We are definitely looking forward to coming back! Loved the seating and the self serve popcorn!!!! Makes it so much easier to get refills in the middle of a movie!!!
New reclining chairs
The seating plenty of space you don't have to get up from seat so someone else can get to there seat.
The friendly atmosphere and professionalism.
Close to home...I wish you had more combo specials like regal ...ant combo gives you candy at half off
Great remodel, service and price. It’s a little out of my way, but worth the drive.
I really enjoy the new recliners at Northwest. Your remodeling makes a big difference. Love it !
Customer service was Awesome !
I love the upgrade and how easy it is to buy movie tickets. Especially getting to pick our seats. Customer service is also great...
I like the new chairs and that you can now buy your tickets/seats ahead of time like all the other theaters. Popcorn is always fresh.
Glad to see the theater was updated.
The seats are awesome. Clean
Really love all of the upgrades
From the consecion stand to the new recliner
My family and I always have lots of fun at Northwest Theatre. It’s our favorite.
I recently went to the Santikos Northwest after a substantial long absence of over 10 years. I was a little apprehensive to go because i remember the theater was in a downhill sense of neglect . I was and still am very happy to see that it is again a beautiful pice of art. It is an asset to the community and very happy that Santikos did not give up. Thank you for your dedication and commitment to our needs. Everything about it is Outstanding! My favorite is the Popcorn Dispenser. Wow! I hope you follow up and do this to the other theaters. I will make The Northwest my new home. Again ... Thank you.
Clean environment, seats
Nice remodel.
Need more help explaining new ticket kiosk.

We enjoyed going to the movies on Fridays and your staff is always friendly