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Guest Testimonials
Very nice people
The pizza is great. The new upgrades are nice. Very comfortable sitting.
We went to Northwest and to Bijou. The new look is nice, as are the seats. I liked the old Bijou waiting area better with the small cafe tables. It could fit more people. The Bijou menu needs to add items. We miss their pizzas ! For years we would order their pizza. The flatbread isn’t good. It all slides off in the dark. Ery hard to eat. The spinach dip is good. Northwest has nice chairs.
I love the upgrade
Especially the self serve stand!!!
I was having issues with the online buying tickets under my user name. So had to do it as guest and had to redeem my points at guest services at the movie theaters.
Nice theater overall. The remodeling make it worth going back.
Awesome
Like the new upgrades to NW 14 theaters
Although we got our tickets last minute on location the news ticketing system was great and the staff eased very helpful and polite
This movie theater was revitalized! I liked the fact that Santikos, in general, is continually trying to improve. I enjoyed the employees kind demeanor even at a late night showing. What made this even better is the self-serving popcorn that looks something out of a sci-fi movie. Everything has been automated, and it runs smoothly - the best part is that Santikos takes care of its movie theaters. I have never been to any Santikos theater that didn't have a clean floor, clean machines, fully stocked, and happy faces.
Comfortable and clean
The upgrades of the theatre.
It’s all new and improved and great atmosphere extremely clean as well
I liked that the popcorn was refillable and easily accessible. I also liked that there was little to no wait at the concession.
I love the new snack bar and the sears!! So happy to go the movies now. Don’t have to go to another theater. Thanks
Yes
Very Clean, After School Movie Time Was the Best Because it wasn't packed. We were practically the only ones in theatre!!
Self serve stations and bar
Reserve seating, rewards and the reclining seats.
Great seats and renovated atmosphere! Friendly service at a fair price.
Everything we used to complain about has been fixed. Better seating. Better audio. Better overall experience.
No line on refills for large popcorn or soda, plus very clean place and comfy reclyners.
Friendly staff.
I love the convenience of getting my own popcorn. I loved the seats reclined; definitely coming back!
I didn’t like that my number when type in didn’t give me rewards so I had to go to the up front and get my points vs the machine outside
I love how you remodeled the theater. Had a great experience. Will definitely be returning.
The entire theater was clean; concession staff was friendly and popcorn dispenser was plenty stocked.
I love Northwest 14!! It’s my family’s theater!!
I've always loved this theater but even more now with all the renovations. The staff has always been extremely friendly and inviting.
The staff was very nice and the popcorn machine was really awesome! Being able to pour your own popcorn was a game changer.
However, this has nothing to do with this particular location. But I haven’t been able to buy tickets online through my rewards and I have been considering looking for different rewards program if this doesn’t get fixed soon.

Customer service and the comfortable seating!