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Guest Testimonials
I always go to northwest 14. But on 6/01 me and sons went to see John wick 3 and had a bad experience. We had a couple see next to us after thr movie started because they sat in the wrong seat. They were talking the whole time. I went to complain because we couldn't even listen to the movie they wer loud and talking during the movie. If the movie got louder so dis they. No one ever came and did anything about it. Someone else that was sitting on the other side went to complain too and nothing was done. We didnt get to enjoy the movie until the last 25 mins. They for some weird reason got up and just left. They never really paid attention to the movie. I wanted to get a refund but there was really no one around. It was late movie so everyone is mostly gone. The movie at ended like 15 til 1am.
The price is still affordable for a family of 3, the new look that includes everything from sits to popcorn. Only thing a don’t like too much is that the popcorn sometimes feel old n not warm. But I love it, thank you
The popcorn n recliner
It was clean and comfortable.
Love the new atmosphere, the seats are comfortable. Love the new upgrade.
The new theaters are beautiful and the reclining seats are very comfortable. I love the self-service popcorn dispensers. They are a great way to allow patrons to get refills quickly and speed up concession lines.
Everyobe was friendly and noy pushy
Staff friendliness.
The rewards and the available times for movies
Cleanliness, comfort and friendly staff.
Movie quality and sound is excellent. Concessions are also excellent.
The great prices
Great upgrades. Really enjoyed our visit!!
Friendly staff great experience for me and my son
Liked the recliner seats and experience.
Renovations are great
Every time I go to Santikos Northwest I have a wonderful experience! Purchasing tickets outside at the kiosk is super easy and convenient. Going inside to get refreshments is always enticing due to the savory smell of fresh popcorn and then always having an easy move to the assigned theatre. The seats at Santikos Northwest are recliners so they are SUPER comfy and great for all. I’m 5’1” and find it easy to fit comfortably just about anywhere but my boyfriend who is 6’4” only likes this particular theatre compared to others because of being comfortable in the seats with his size. We honestly have such a great experience every time! So thank you Santikos Northwest!!
It was a great experience. Me and my wife went out for one of the few nights we can alone and the experience was definely memorable. The sound was prefect and I love the recliners
Price, venue, seats and the popcorn station
Everything
I like You can serve your own popcorn and put has much better as you want I like the seats the atmosphere is nice and relaxing and the employees there were very nice and helpful
We enjoyed all the new renovations. However, we as older clients don't always understand technology, like the self serve ticket machines. It would be VERY NICE if you'd keep one register open for ticket sales w/a "real person " for your older clientele. Just a thought.
Everything
Everything!
Cozy enviroment
Northwest has very comfy seats, friendly staff, and we love the popcorn dispenser!
Love the inside remodel! Please repave the parking lot soon and paint/remodel the outside to match the gorgeous inside.
Seating was great, the sound and big screen too. No long lines at 4:15 pm on a Friday.
Upgrades are really great!
i enjoyed the whole thing. i had never been so i thought when purchasing wow this will be a small room. we got tickets through the app. we walked in had a short wait getting tickets. walked back to the room really enjoyed the reclining seats. my kids were very comfortable. i went to get pop corn and was impressed and shocked by the pop corn machine .got snacks with no wait staf was helpful. we left happy.
Very nice and clean . The changes are awesome. customer service is still awesome.