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Guest Testimonials
Always a pleasure at Northwest. Clean and comfortable. Friendly staff.
Free refills on popcorn and welcoming staff at NW
Good service.
Discount price for seniors.
Very clean theater, great customer service
Cleanliness, customer relations are very nice
Love the Family Friendly Atmosphere - The theater is always clean. The self serve popcorn is always freshly popped. The drink options are always in abundance. Love the movie rewards.
- Thank you Santikos
From an avid movie fan
Always a friendly and welcoming staff. Clean theatre and love the self serve popcorn!
Clean, reclining seats
Love this place. Always clean friendly and great prices!
I love the self service of popcorn and drinks
Always have a good time except for the doors at Northwest 14 in San Antonio. I really wish they'd fix the handicap automatic doors. It's inconvenient when I take my mom. Not a lot of polite people nowadays to help with the opening of doors. Other than that it's been good.
That employees didn’t check my purse…
Fresh popcorn, hot hotdogs, friendly workers 🔥🔥🔥🫡
Easy and quick like my ex.
Always nice and quiet atmosphere. Everyone really nice
Everyone is polite and professional. I love the size, intimacy of the theater (Embassy). Also, like the rewards and deals from time to time.
It was reasonable priced.
comfy and clean
Customer service was very good. Popcorn was fresh.
Never really have a bad experience.
Perfect,always!
Just a well ran movie theater. I just really enjoy going to the movies
Cleanliness everybody was polite
Friendly staff, clean theaters and restrooms
Nice and quiet. Very comfortable seat wise. Nuce and cool inside the theater.
The atmosphere
Cleanliness, variety of food, arcade games and good service.
Everyone there is so professional and get the concession lines down so quickly. I just wish Santikos provided more diabetic friendly snacks.
Cleanliness of theatre

Seats were comfy and the reward points