Santikos Northwest
7600 IH 10 West
San Antonio
TX 78230
United States

Guest Testimonials

Report a concern   January 17, 2024 — Rated 10 out of 10 by Hilda Mancillas Santikos Northwest
What did you like about your Santikos experience?

Great customer service

Report a concern   January 17, 2024 — Rated 10 out of 10 by Susan Philbin Santikos Northwest
What did you like about your Santikos experience?

I like that Northwest Theater is small and that being retired now I can go during the day and practically have the place to myself. I do not like the large theaters like The Palladium at all. The staff is friendly and accommodating. The snacks are perfect. Keep up the good work
Report a concern   January 15, 2024 — Rated 10 out of 10 by I.V. Santikos Northwest
What did you like about your Santikos experience?

It was great!

Report a concern   January 13, 2024 — Rated 10 out of 10 by M.C. Santikos Northwest
What did you like about your Santikos experience?

Nice theater...not super crazy like the big Casa Blanca
Report a concern   January 13, 2024 — Rated 10 out of 10 by A.W. Santikos Northwest
What did you like about your Santikos experience?

Hadn’t been to this theatre in years. It was very nice, clean, convenient.
Report a concern   January 13, 2024 — Rated 10 out of 10 by daniel merla Santikos Northwest
What did you like about your Santikos experience?

I like the REWARDS POINTS. The seating and the chais are great. I like the self Service Popcorn and drinks during the weekend .
Report a concern   January 12, 2024 — Rated 10 out of 10 by Francisco Saenz Santikos Northwest
What did you like about your Santikos experience?

I always have a great time at Northwest. I’ve been going for years. It’s a theater of my childhood.

This past Thursday I went to see the Iron Claw.

I have medical issues which make walking difficult and carrying items is especially hard. I use a cane to walk when I have no one to assist me.

When I went to the movie, I asked the staff if they could help me take my popcorn and soda to my seat. They were more than happy to do so. They helped me walk to my seat and brought my items with me. They also told me if I needed further help to let them know.

After the movie, I flagged down another staff member who was going to clean the theater. She was more than happy to help take my items with me to the lobby and get me a popcorn refill to take home to my disabled sister.

I completely apologize for not remembering their names but to whoever was working on Thursday, January 11, 2024, thank you so much!!
Report a concern   January 12, 2024 — Rated 10 out of 10 by Y.F. Santikos Northwest
What did you like about your Santikos experience?

It was a clear theater, staff is friendly and plenty of space for seating.

Report a concern   January 11, 2024 — Rated 9 out of 10 by L.R. Santikos Northwest
What did you like about your Santikos experience?

Its restrooms are very clean
The theater itself is very clean
Reclining seats are comfy.
I have found a new theater n im loving it.

Report a concern   January 10, 2024 — Rated 10 out of 10 by P.N. Santikos Northwest
What did you like about your Santikos experience?

Wasn't too crowded.. Theater was clean!
Report a concern   January 10, 2024 — Rated 10 out of 10 by R.P. Santikos Northwest
What did you like about your Santikos experience?

Great service

Report a concern   January 10, 2024 — Rated 10 out of 10 by Laura De La Rosa Santikos Northwest
What did you like about your Santikos experience?

Nice chairs, friendly staff.
Report a concern   January 9, 2024 — Rated 10 out of 10 by Elaine Ramon Santikos Northwest
What did you like about your Santikos experience?

The representative that was helping me exceeded my expectation of customer service. She was very genuine while speaking and knowledgeable.

Report a concern   January 9, 2024 — Rated 10 out of 10 by E.P. Santikos Northwest
What did you like about your Santikos experience?

Courteous people
Reasonable prices
Food was good
Report a concern   January 8, 2024 — Rated 10 out of 10 by M.G. Santikos Northwest
What did you like about your Santikos experience?

Love it

Report a concern   January 7, 2024 — Rated 10 out of 10 by Brent Ostos Santikos Northwest
What did you like about your Santikos experience?

Northwest is a great venue with great sound, comfortable chairs, and excellent customer service. I'm always happy with a clean bathroom. Moreover, I was able to watch the Houston Texans play the Colts in the bar while waiting for my food order.

Report a concern   January 7, 2024 — Rated 10 out of 10 by Jerry Gonzales Santikos Northwest
What did you like about your Santikos experience?

Every visit is always a wonderful time, clean, friendly staff, we love the popcorn, my family and I always choose Santikos!
Report a concern   January 7, 2024 — Rated 10 out of 10 by Nancy Sevilla Santikos Northwest
What did you like about your Santikos experience?

It's always clean, self serve concessions

Report a concern   January 6, 2024 — Rated 10 out of 10 by susan garcia Santikos Northwest
What did you like about your Santikos experience?

Employees are always friendly, someone is always cleaning.
Report a concern   January 6, 2024 — Rated 9 out of 10 by Enrique Carreon Santikos Northwest
What did you like about your Santikos experience?

There are always seats available for most movies.

Report a concern   January 5, 2024 — Rated 10 out of 10 by L.P. Santikos Northwest
What did you like about your Santikos experience?

We never have any issues in the seats are great compared to other santikos.
Report a concern   January 4, 2024 — Rated 10 out of 10 by E.V. Santikos Northwest
What did you like about your Santikos experience?

It was a nice theatre
Report a concern   January 3, 2024 — Rated 10 out of 10 by Delia Pantoja Santikos Northwest
What did you like about your Santikos experience?

The staff is always super friendly. And the facilities are always very clean. This is our favorite go to theater.
Report a concern   January 2, 2024 — Rated 10 out of 10 by D.G. Santikos Northwest
What did you like about your Santikos experience?

It’s my favorite theatre! I enjoy the self serve drinks and popcorn. Thank you!!
Report a concern   January 2, 2024 — Rated 10 out of 10 by Laurie Gonzales Santikos Northwest
What did you like about your Santikos experience?

The seats are very comfortable, the popcorn is delicious and the customer service is always amazing!!
Report a concern   January 2, 2024 — Rated 10 out of 10 by M.P. Santikos Northwest
What did you like about your Santikos experience?

The friendly people greeting you, The concession staff is awesome! The drinks and popcorn stations are so convenient and I've never had issues with them working.

Report a concern   January 2, 2024 — Rated 10 out of 10 by L.P. Santikos Northwest
What did you like about your Santikos experience?

The crew is very helpful and highly energetic to my needs. Praise God for them!
Report a concern   January 1, 2024 — Rated 9 out of 10 by C.G. Santikos Northwest
What did you like about your Santikos experience?

The comfortable seating and available bar/fountain drinks

Report a concern   January 1, 2024 — Rated 10 out of 10 by B.P. Santikos Northwest
What did you like about your Santikos experience?

Clean, comfortable reclining seats, and not too crowded for the early shows. Snacks ok but maybe offer some healthy options like frozen yogurt or fruit cups.

Report a concern   January 1, 2024 — Rated 10 out of 10 by Danielle Fuentes Santikos Northwest
What did you like about your Santikos experience?

Theater was very clean throughout and staff was friendly.


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