Santikos Embassy
13707 Embassy Row
San Antonio
TX 78216
United States

Guest Testimonials

Report a concern   January 23, 2019 — Rated 9 out of 10 by A.E. Santikos Embassy
What did you like about your Santikos experience?

I love the reclining seats, great sound, curved screen, and, especially, the fact that all profits go back to the community.

There are some changes that need to be made to improve the movie experience, though. The installation of the recliner seats has been a mixed bag -- demand for seats is high and customers have to order tickets on line to get a good seat. Remove the first row of seats. They are way too close to the screen and no one wants to sit there.

The website is a major problem. Often the web site is busy and does not work properly. It took over an hour working through the web site to get seats last time. AND, we have to pay a surcharge to use the web site. What is the surcharge for??? The theater actually saves money on labor by making the customer do the work of a cashier, and makes them pay more to do so!

I recommend going back to the "good ole days," and letting folks get their seats at the theater box office. Now, you have to use the web site or all the seats are taken.

Also, the theaters are often so cold that people bring blankets. That is just ridiculous. Now, the theater is even renting blankets! This is insane. Just make the theater a comfortable temperature!!!
Report a concern   January 23, 2019 — Rated 10 out of 10 by V.A. Santikos Embassy
What did you like about your Santikos experience?

I love the comfort and amenities of the theater

Report a concern   January 22, 2019 — Rated 10 out of 10 by C.R. Santikos Embassy
What did you like about your Santikos experience?

Great recliner seating and friendly clean up staff
Report a concern   January 22, 2019 — Rated 10 out of 10 by Edward James Santikos Embassy
What did you like about your Santikos experience?

As usual great experience!!!
Report a concern   January 22, 2019 — Rated 10 out of 10 by R.B. Santikos Embassy
What did you like about your Santikos experience?

Reclining seats, clean and friendly staff
Report a concern   January 22, 2019 — Rated 9 out of 10 by J.C. Santikos Embassy
What did you like about your Santikos experience?

I appreciate the upscale environment with good food and great movies!
Report a concern   January 22, 2019 — Rated 10 out of 10 by W.H. Santikos Embassy
What did you like about your Santikos experience?

Where do I start? Online purchasing and seat reservation! The theater is nicely designed with comfortable, large recliners! Great menu of fresh food options! Combined, these perks make for an incredible movie watching experience!
Report a concern   January 22, 2019 — Rated 10 out of 10 by J.S. Santikos Embassy
What did you like about your Santikos experience?

Everything! Harley is the best bartender, great customer service

Report a concern   January 22, 2019 — Rated 10 out of 10 by C.L. Santikos Embassy
What did you like about your Santikos experience?

The movie and service
Report a concern   January 22, 2019 — Rated 10 out of 10 by Elias Lucero Santikos Embassy
What did you like about your Santikos experience?

Warm clean environment. Great employees. The theater is always first class.
Report a concern   January 22, 2019 — Rated 10 out of 10 by E.C. Santikos Embassy
What did you like about your Santikos experience?

I always have a great experience using the Santikos app and when I am in the theatre.
Report a concern   January 22, 2019 — Rated 10 out of 10 by L.R. Santikos Embassy
What did you like about your Santikos experience?

Prices, food menu, seats
Report a concern   January 22, 2019 — Rated 10 out of 10 by A.B. Santikos Embassy
What did you like about your Santikos experience?

Nice atmosphere, great drinks & food.

Report a concern   January 22, 2019 — Rated 10 out of 10 by Alma Castaneda Santikos Embassy
What did you like about your Santikos experience?

Great food, drinks and clean. Love the ample chairs and walkway. Staff is great, nice and attentive.

Report a concern   January 22, 2019 — Rated 9 out of 10 by J.W. Santikos Embassy
What did you like about your Santikos experience?

The recliners.
Report a concern   January 22, 2019 — Rated 10 out of 10 by Abel Lora Santikos Embassy
What did you like about your Santikos experience?

I love the recliner seats.
Report a concern   January 21, 2019 — Rated 10 out of 10 by A.R. Santikos Embassy
What did you like about your Santikos experience?

Amenities available to customers.
Report a concern   January 21, 2019 — Rated 10 out of 10 by E.Z. Santikos Embassy
What did you like about your Santikos experience?

Recliners, drink refills and rewards are a big reason why I continue to go to Santikos.

Report a concern   January 21, 2019 — Rated 10 out of 10 by N.B. Santikos Embassy
What did you like about your Santikos experience?

Love the beautiful lobby, friendly employees and the comfortable chairs. We do not like the loud volume during the previews.
Report a concern   January 21, 2019 — Rated 10 out of 10 by Cynthia Nikkhah Santikos Embassy
What did you like about your Santikos experience?

I love everything about the Embassy. I grew up going to the Olmos Theatre when I was in elementary school. Teen years, San Pedro Drive In. Followed by the old Embassy and now the remodeled Embassy theatre. All theaters were in close relationship to where I lived at the time. Theatres always had exciting features, plenty of snack choices and convenient show times. And now in my senior years, love the senior discounts and always polite and helpful staff. Thank you Mr. Santikos’s for enriching our city with such a beautiful community Legacy.

Report a concern   January 21, 2019 — Rated 10 out of 10 by Bianka Zamora Santikos Embassy
What did you like about your Santikos experience?

I always get great customer service upon arrival all the way thru my movies.

Report a concern   January 21, 2019 — Rated 10 out of 10 by J.H. Santikos Embassy
What did you like about your Santikos experience?

The whole experience is easy

Report a concern   January 21, 2019 — Rated 10 out of 10 by A.L. Santikos Embassy
What did you like about your Santikos experience?

Good customer service and theaters are clean for the most part
Report a concern   January 21, 2019 — Rated 10 out of 10 by C.F. Santikos Embassy
What did you like about your Santikos experience?

Beautiful theater, love the seats , it is so very clean.
Report a concern   January 19, 2019 — Rated 10 out of 10 by L.H. Santikos Embassy
What did you like about your Santikos experience?

Clean and comfortable.

Report a concern   January 18, 2019 — Rated 10 out of 10 by Lanae Mathis Santikos Embassy
What did you like about your Santikos experience?

Theater is always clean. Chairs are super comfortable. All you can drink soda and Icees. I can get my own butter! Updated everything but still small enough to still feel personable. Full bar and food to order. The only theater I go to
Report a concern   January 18, 2019 — Rated 10 out of 10 by C.N. Santikos Embassy
What did you like about your Santikos experience?

Embassy 14 is a beautiful theater. The people are friendly. Clean and comfortable theater.

Report a concern   January 18, 2019 — Rated 10 out of 10 by R.L. Santikos Embassy
What did you like about your Santikos experience?

Santikos is the best movie theater experience I’ve ever had in my life.
Report a concern   January 18, 2019 — Rated 10 out of 10 by S.H. Santikos Embassy
What did you like about your Santikos experience?

Great theater! Great bar and food services as well!
Report a concern   January 18, 2019 — Rated 10 out of 10 by Tammy Ward Santikos Embassy
What did you like about your Santikos experience?

We love coming there and we especially appreciate the young men and women who work there. They are always very kind and respectful to the patron. I believe they have good leadership above them setting the example. Thanks for a great experience.

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