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Guest Testimonials
Friendly customer service but long lines at the concession stand.
Fast service clean theater
I actually went for a movie preview but the theater was full before we could get in. So we opted to stay and see a movie since we were already out. I enjoy the rewards program. I just wish the rewards weren't so few and far between. Money is tight and as a full time student with a full time job, a night out at the movies isn't something I get to enjoy often.
Great theater and lots of room with the chairs that we chose. Also very clean. Had my daughter upset that we couldn't go and watch Dora the Explorer due to them giving out too many movie screening passes and had to drive all the way across San Antonio to get there. But at least they gave us tickets to watch Spider man at kids prices.
Just a good experience and was also clean
I love the professionalism of the staff and the cleanliness of the theatre. I also love the food and beverage options.
Everyone was helpful and nice. Did was great, deals are awesome. Only downfall are the seats are a little small for plus size people
I love the staff and experience I had at the theater
It's always very clean and the staff so friendly:)
Friendly staff, clean atmosphere. Family friendly
I recently provided feedback about a recent visit that was not so great.
I received a quick response from Rachel Magalee who made sure to take care of the problem I reported. She understood my concern and invited us back to the theatre.
To be honest I didn’t think I would get a response back. She not only met but exceeded my expectations!
Great customer service Santikos! Can’t wait for the new and improved Silverado Theater!
Had a good experience the other day with just a couple of items I noted, and I’m truly blown away at the response by Rachel Magalee at Silverado. Took my comments to heart, responded immediately, and also offered to make it right. Exceptional service!! Thank you! Forever a Santikos fan!!
Clean ,great customer experience, nice , fast service,
I appreciate the kindness of one of the managers Rachel Magalee to my concern.
Everything!!
Staff were so helpful, from the people who helped my with my ticket purchase to give me my points on my reward account to the concession person that assisted us with our purchases and the theater was clean.
Nice staff Great service
Went to see Spiderman, and everything was great. Popcorn was hot and fresh. Staff where great, they had their hands full with 20 million YMCA kids running around. Thank you for another great Santikos experience.
Very clean theatre and polite employees.
Clean theater and friendly staff
Great time at a very clean theater!
I had had a bad experience, which was odd for me since Santikos had always been my choice of cinema because of service and great movie experience, and was contacted by management to ask about the situation. Rachel Magalee was so please t to deal with and very understanding. Not very many companies tale the tone to reach out to their customers to address concerns. They are great and will continue to earn my buisness
I like that the theater is clean and seat are comfortable. Friendly staff
always clean and comfortable many options in the area so usually able to find tickets, Food options are terrific at the theater
Feel like part of a team/community
Loved how easy the service was
The staff friendliness.
Always Great!!! A+++
Took great care of customers
The loyalty rewards points, service is awesome!!