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Guest Testimonials
The extra room on the rows so you don't have to get up when people walk by.
My church, Cornerstone Church in San Antonio is releasing the Four Blood Moons at selected theaters on March 23. On 03/06/2015 I called the guest service desk at the Palladium and was assisted by Roy. I specifically asked him information about the tickets to this one night only premier. I asked if this was reserved seating and he said no. It was first come, first serve. My mom traveled across town, about 20 miles, during rush hour traffic to purchase the tickets. I then get a call from my very, stressed, disappointed mother. She said the tickets were reserved and were forced to purchase the last seats in the house. In the very front. She bought them anyways because we are determined to watch this movie. I called back and spoke to Roy and he explained to me that he was upstairs in an office and his computer clearly showed first come first serve status on this film. I understand the there was a miscommunication somewhere and "things happen".
I then spoke with Jason Garcia. Mr. Garcia completely turned the situation upside down. For the best. He was so professional and handled my complaint with the utmost respect. I will definitely recommend Santikos over your competitors in a heartbeat. I have posted on social media on how happy I am. I would like someone from your corporate office to commend Mr. Garcia and recognize him as much as you can. I have been in communication with Mr. Garcia and I hope to meet him and thank him in person on March 23 at the premier of The Four Blood Moons.
Sincerely
Eric Louis Gutierrez
great movies and nice place you can get anything you want to enjoy the movie
The Bar area is fantastic. I do wish they had a happy hour like most other places. Sometimes we don't even see the movie. We just sit at the bar with drinks and food.
I love the venue of different movies. I love the fact that you can order any type of food or drink. Love the new parking area. However, would appreciate more handicap places.
the atmosphere .. great sound and movie experience.
The concession line moves quickly. Great selection of drinks. IMAX is always the best way to watch a movie.
Reserved seating
Nice facilities, like being able to reserve seats, polite and professional looking staff
Excellent
The friendly staff were very engaged and helpful.
The comfort and layout of the facility.
Very clean theater . I love the numerous amenities that are available to choose from.
The food is delicious and the customer service is swell
The seats are comfortable and I enjoy your bar and great food
Loved it, especially since I took my 85 year old aunt. She was very pleased with handicap accommidations
The convenience of reserved seating and the spacious seating arrangement of the theatre.
Large clear screen for picture and great sound!
The service at concessions and love reserve seating.
I love we have food options at my local theater, such as sturbucks, bar, ice cream bar and pop ron stands in the 2nd flora.
The ease in buying my tickets online and having the points added to my Santikos Loyalty Rewards card.
Clean theatre, excellent soda selection, and easy to purchase tickets.
Everything
You have a full bar
Great facility just employees don't move with a sense of urgency.
The service is phenomenal and always has been.
the employees were very helpful.
People always friendly. Facilities clean. Good bartenders!
IMAX
We can have dinner there when we don't have time to eat at home.