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Guest Testimonials
The Palladium is always very clean and the staff is excellent!! Gretchen was a great help :)
I usually go to Regal, but decided to go to this theater instead. This place is very clean and the staff are very friendly.
Michael P showed us to our seats in VIP and asked us to mention him in this survery
First time here nice staff micheal p helped me figure out where to go and where everything was in the theater
Gretchen was very efficient in telling me where to go! The Palladium is my favorite theater!
I love this place and the staff was so friendly. I ran into an associate named Michael Prothro and he was so friendly and helpful. It made my day to see his smile.
Awesome movie 🙏🏾🙏🏾Theater was clean . A young name Micheal Prothro was awesome and didn’t mind my questions.
Ok.. I had a rain check that I hadn't used and the manager (male) stated it wasn't good anymore and would not honor it after I had a horrible experience back when I went to the movies with my family. Couple started arguing and throwing drinks and popcorn everywhere and ruined our experience and this is what I get from Santikos? Plus I upgraded for $8 and want to get credit for all my purchases.
The managers ability to handle customers in an accommodating manner!
The movie theater was clean, and the snacks were great! Guest experience specialist, Michael Protho, is ALWAYS friendly and helpful.
Pleasant evening with good movies and food.
Quality
The Palladium is my favorite theater. It's always clean and the staff is very friendly.
Comfy
It’s the best in the world they are leaders in comfort seats, food variety’s and viewers experience and sound! I highly recommend anyone to go to their theaters! Dan Kruse
Always great service.
The many opportunities.
Spacious. Comfortable chairs. Fast service.
Pleasant surrounding, friendly employees.
Everything. Easy mobile app. Fast lines. Greats seats. Great service.
Love the large recliners!
I always have good experiences, I think I the price for food is starting to get too high though. Starting to visit the snackbar less now because of it.
Very welcoming!
No technical disruptions and relaxed seating.
It was clean, fast service, comfortable seating
Very easy to order my tickets online, to order and get my food quickly, and amazing reclining seats.
The service is always fast and friendly. Theaters are always clean when we go. The only problem I had was with the last visit we could here the employees constantly opening the door into the theater and it became a bother because instead of getting to be really into the movie every 5 minutes I heard the door open and shut.
Seats always clean, personnel always nice, and movie sounds excellent
We saw a 5pm showing on July 9th gir our daugjter's birthday. It was easy to purchase tickets in advance. We bought 26 tickets and only had to get a refund for one. Even the refund was easy. The concession staff answered all my questions politely and were patient with us. They assisted in ensuring we got all we needed. The theatre clean up staff was also patient and polite as we waited till the very end of the movie to get a group picture. It was a terrific experience.
Jordan was my sever during my showing and he did an amazing job!! He should get a raise & a free lunch
When visiting my grandchildren, we love going to the Palladium because the seats are comfortable and the staff is friendly. Gretchen was very considerate in helping my family to our seats.