Zerorez Kansas City
1221 West 103rd St #198
Kansas City
MO 64114
United States

Client Testimonials

Report a concern   August 6, 2017 — Rated 10 out of 10 by C.P. Zerorez Kansas City
What do you like about our products and services?

I appreciated that the techs were very punctual and made quick work of cleaning all 4 rooms. They were thorough and got into the closets and even though I didn't expect a miracle on our very loved carpet it turned out really nice. I like how the carpets dried quickly and were not crunchy after drying, which indicated to me that there really wasn't chemicals left behind and no smell of them in any way either. I will most certainly call for our next cleaning.

Report a concern   August 5, 2017 — Rated 10 out of 10 by R.B. Zerorez Kansas City
What do you like about our products and services?

The young men who cleaned the carpet were delightful---so courteous, no pushy sales pitch, professional, and yet knowledgeable. They worked quickly and did a beautiful job. I was very pleased, and would be happy to highly recommend them. Thank you for a very nice experience.

Report a concern   August 4, 2017 — Rated 10 out of 10 by S.M. Zerorez Kansas City
What do you like about our products and services?

The services and staff are the best ever!!!! We have used ZeroRez at home and at our work I would highly recommend to everyone....

Report a concern   August 3, 2017 — Rated 10 out of 10 by L.S. Zerorez Kansas City
What do you like about our products and services?

John did an excellent job, he was fast, I was impressed. He Got out several stains I couldn't get out. I like that it very safe for our dog & grandchildren.

Report a concern   August 2, 2017 — Rated 10 out of 10 by L.D. Zerorez Kansas City
What do you like about our products and services?

They show up on time, are very friendly and accommodating and do a great job cleaning the carpets!

Report a concern   August 2, 2017 — Rated 10 out of 10 by K.B. Zerorez Kansas City
What do you like about our products and services?

Super fast, super helpful, always thorough!!!!

Report a concern   August 2, 2017 — Rated 10 out of 10 by S.F. Zerorez Kansas City
What do you like about our products and services?

The tech was nice and professional and did a good job of cleaning my carpet.

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.B. Zerorez Kansas City
What do you like about our products and services?

All of our dog stains and spills came up with no problem. Our carpet was matted down from the traffic and the fibers came up looking like new.

Report a concern   August 1, 2017 — Rated 10 out of 10 by D.W. Zerorez Kansas City
What do you like about our products and services?

dried quickly and it was pretty quick overall

Report a concern   July 31, 2017 — Rated 10 out of 10 by C.A. Zerorez Kansas City
What do you like about our products and services?

I had multiple pet stains on my couch and now it looks brand new. Chris was super nice, helpful, and quick. I'll absolutely recommend ZEROREZ to others.

Report a concern   July 30, 2017 — Rated 10 out of 10 by L.C. Zerorez Kansas City
What do you like about our products and services?

Prompt friendly outstanding customer service.
I called Saturday am hoping for an appointment for early next week. I was pleasantly surprised when they told me they would work me into their Saturday schedule and called multiple times with updates on their projected time of arrival.
John Phelps, Tech Manager was informative, helpful and made me aware of all services available . I never felt pressured, or that he was hard selling me. He made me feel like he was helping make the best options for my particular needs.
Once we agreed the work was performed quickly and efficiently and he explained recommended aftercares. The smart phone invoicing and payment were handled efficiently.
The entire experience was very positive.
John and your scheduler represents your business very well. Thank you.

Report a concern   July 30, 2017 — Rated 10 out of 10 by J.C. Zerorez Kansas City
What do you like about our products and services?

prompt, friendly, good results

Report a concern   July 30, 2017 — Rated 10 out of 10 by D.T. Zerorez Kansas City
What do you like about our products and services?

The technician came promptly, explained the process, & was done in no time. Excellent customer service from the initial call for scheduling to waving goodbye to or tech. Would recommend to everyone

Report a concern   July 29, 2017 — Rated 10 out of 10 by B.K. Zerorez Kansas City
What do you like about our products and services?

Thorough, professional service. My technician called in advance to nail down his exact arrival time and did a great job getting sour milk out of my floorboards!

Report a concern   July 29, 2017 — Rated 10 out of 10 by A.M. Zerorez Kansas City
What do you like about our products and services?

You guys were great! Love the finished product and you were fast, friendly and on time! I would highly recommend you to family, friends and clients of mine.

Report a concern   July 29, 2017 — Rated 10 out of 10 by S.G. Zerorez Kansas City
What do you like about our products and services?

I was very pleased, they worked me in so I could get every thing done that I needed to do. Nice young man came and took care of my carpet. I would use them again.

Report a concern   July 29, 2017 — Rated 10 out of 10 by J.M. Zerorez Kansas City
What do you like about our products and services?

The technician was very friendly and courteous and did a good job.

Report a concern   July 28, 2017 — Rated 10 out of 10 by N.H. Zerorez Kansas City
What do you like about our products and services?

Carpet looks great! Friendly person cleaned carpet. There were several stains which were removed. Was able to immediately walk on the clean carpet. Very happy with Zerorez!

Report a concern   July 27, 2017 — Rated 10 out of 10 by S.S. Zerorez Kansas City
What do you like about our products and services?

Service technicians are friendly and competent. You know up front what the charge will be. My carpet always looks clean.

Report a concern   July 26, 2017 — Rated 10 out of 10 by B.L. Zerorez Kansas City
What do you like about our products and services?

So far carpet looks good feels nice and clean. The tech was very nice showed up on time.

Report a concern   July 25, 2017 — Rated 10 out of 10 by P.S. Zerorez Kansas City
What do you like about our products and services?

The competence of the technician and the quality of the work performed.

Report a concern   July 25, 2017 — Rated 10 out of 10 by B.E. Zerorez Kansas City
What do you like about our products and services?

I love that I can walk on the carpet four hours later. I've always use Stanley steamer and it has taken hours and sometimes the next day before it was dry.

Report a concern   July 24, 2017 — Rated 10 out of 10 by G.J. Zerorez Kansas City
What do you like about our products and services?

EXCELLENT CLEANING

Report a concern   July 24, 2017 — Rated 10 out of 10 by M.M. Zerorez Kansas City
What do you like about our products and services?

It seems to be a unique way to clean carpet. I liked everything except the false advertising on the price. If you are going to advertise a 3 room special, quote that price and stick with it. To add another $15 "trip charge" on to the bill is weak and shady advertising. Just include it in your advertised special.

Other than that everything was great and Mika was on time and very friendly and did a great job.

Report a concern   July 23, 2017 — Rated 10 out of 10 by M.S. Zerorez Kansas City
What do you like about our products and services?

We had a high traffic stairway that had been seriously abused during our move process. The Zerorez carpet cleaning process made it look like new, without any stiff residue feeling. We could not be happier with the results!

Report a concern   July 23, 2017 — Rated 10 out of 10 by J.R. Zerorez Kansas City
What do you like about our products and services?

Overall a very good experience. Technician was excellent, also like the no soap use.

Report a concern   July 22, 2017 — Rated 10 out of 10 by M.C. Zerorez Kansas City
What do you like about our products and services?

I was very impressed from the beginning. Joel, my service tech, was so thorough in his explanation of what he was going to do in every room. He went over how to deal with every spot, and there were plenty, and I can't say enough about that! No one has ever taken the time to do that before. He certainly delivered on what he saId he was going to be able to do and not able to do. I am very happy with the completed job. I would definitely use Zerorez again, and will recommend your company to all of my family and friends.

Report a concern   July 21, 2017 — Rated 10 out of 10 by K.K. Zerorez Kansas City
What do you like about our products and services?

Friendly service and fast work. Our carpets look great!

Report a concern   July 21, 2017 — Rated 10 out of 10 by A.W. Zerorez Kansas City
What do you like about our products and services?

Prompt and got the job done quickly. My rug looks brand new again and I didn't have to take it anywhere!!!!

Report a concern   July 21, 2017 — Rated 10 out of 10 by K.H. Zerorez Kansas City
What do you like about our products and services?

So far I have liked the results on the carpets that I have had cleaned! I like the idea of no residue from the cleaning products being left in the carpet.


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