- Phone: 435-215-1175
based on 2879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time,friendly service and efficient. service person helpful and informative on condition of our carpet
The carpet got very clean and the work was done quickly and courteously.
Further training for your new person scheduling appointments and your call center is terrible. They claimed they called to confirm the appointment but they lady scheduling my appointment put in a wrong digit for my phone number and also put in the wrong time. The call center claimed they confirmed but there was no way that they were able to get a hold of me. It was only through the wonderful tech that came to do my carpets that we were able to figure out how to get my carpets done the same day.
What other services do you have besides cleaning carpet?
Carpet took 2 days to dry
Brandon was prompt and very professional.
I have used many carpet services over the years, but I must say that Zerorez is the best, by far.
Our carpet is about five years old but it now feels better than it did when it was new.
I was amazed at how well the Zerorez process brought new life back to the stairs and traffic areas.
I will recommend Zerorez to all of my friends and associates.
Thanks again for a great job!
David Hamblin
St. George, Utah
Brandon was very pleasant and did a wonderful job. There were a few spots I was not sure would clean up but they did.
No Chemical smell carpet it stiff after it dried
I made my appt for 8-10 time slot, it was confirmed the Saturday before the appointment also 8-10. At 10:10 I called to see where the technician was & was told I was down for 10-12. I was offered a discount, but with only 1 room & hallway it was still expensive. Technician arrived at 12:00 & was very polite & helpful. But after waiting 4 hours for him to get there & honestly, the carpet looks just like before the cleaning, I will probably not use zero Rez again. The staff was all very polite & the technician was very nice as well.
My carpet looked like new
Well I was told that the carpets would be dry in 4-6 hours, in the heavy traffic areas maybe 8. Here it is 30 hours later and my carpets are still wet!
Leaves less detergent residue
quick, quality, affordable
I have been amazed at your ability to get out pet odor. I have never found anyone or anything that could completely get the odor out until Brandon cleaned some old pet spots for me. He is a great representative for your company. I honestly tell everyone about Zerorez.
Brandon was great and my carpets looked great after they were dry.
No residue; good value: qualified technician; great work
Major First name removed C Last name removed
USA, retired
984 E 900 S
#9
St George,
UT. 84790
I
Quality and thoroughness of the work.
Promptness in arrival.
Good service from the office.
No sticky rez left on carpets. Very polite service Went extra mile to clean the carpet.
My carpets looked really good after being cleaned
The staff were very professional and the results of their service were well beyond my expectations. The technician, Tim, arrived on time and was extremely polite and pleasant to deal with. The old worn shag carpet of my rented townhouse is beautiful now, without any residual chemical odors to endure. I couldn't ask for more. Thank you, so very much, Zerorez.
We used your company in Evergreen, CO. Again, we were very satisfied.
it was very well done
I like the fact that you clean without harmful chemicals. I also like that you don't mind coming just for a small job like throw rugs, and you do such a great job cleaning.
Carpets were a little damper then remember. But over all i love the way they feel and look after being cleaned. Good Job!
Not really sure.
Brandon was very polite and professional..I was happy with the results and like that harmful chemicals were not used.
Brandon, was great. He was professional, easy communicate with and did a super job.
Not tell me the work for the 8-10 AM time slot usually starts at 8:30. I was planning on that because it was the owner who said so. Then the tech called at 7:53 asking if it was okay to arrive in 10-15 minutes. Not faulting the tech for being early or asking if being there a bit early is okay because I certainly wouldn't ask him to wait. But early wasn't what I was expecting and put a time crunch on the morning.
I was more than happy with my zerorez experience. You delivered beyond my expectations. I will definitely be using you in the future.
The technician was very professional and the carpets look great. Very happy with your service.