- Phone: (843) 760-0404
239 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Custamer service is the biggest asset.
Your knowledge, dependability, and quality of work provides me with the assurance that any job undertaken will handled with true professionalism.
Called one company for cleaning and carpet cleaning and did not have to coordinate the 2.
Follow-up by managers to make sure work was completed properly and all spots were treated and cleaned.
very dependable
It is affordable, our carpets and floors are in remarkable condition, given that they were installed in 2003. You would never know that they are that old. The cost of maintenance is way worth the effort. Our medical office appearance is clean and professional, and the frequency of replacing flooring and carpeting is greatly reduced. The staff if great, and if there ever is a problem it is thoughly and completely addressed. Randy has been the supervisor in charge of our office since we began using Service Master in approx 1999. He makes it his business to make sure the customer is satisfied.
I have not received any complaints. So no news and good news. Thank you for all you do. I also like the way that you connect with your customers. Friendly curtious service has always been provided.
Service Master has great customer service! Our company has a scheduled day that Service Master always comes and they are really good about remiding us about our cleaning. When we've had questions they ususally come out the same day to talk to us! Service Master gives us a quote on the spot when we need to add a room and we've always been charged exactly what we discussed. They do a great job on our carpet and I would recommend them to everyone!
The crews are there when scheduled, work independently while at your site and from cleaning carpets to ballroom chairs the level of service is always above expectations. They go that little extra to be sure they meet the customer needs.
They are willing to clean the carpets, after a business closes!
That someone always contacts you about how your services went.
Awesome service! They were quick and courteous!
thorough job
This is the first time I have ever used service master and I was impressed with the job the tech.s did. This is why I am going to use them for all of my branches in the future. They were very courteous and punctual.
good people
ServiceMaster was very reasonable for the amount of work that we needed. Very professional with their staff. I will not use another company.
100% satisfaction. I also like the positive attitude of the crews you send out.
Our carpet had ground in coffee stains. The carpet was treated and all the stains were removed to my satisfaction.
Very responsive to special needs, questions, requests, problems, etc...
Your representatives were very professional and personable. Thank you for great service.
we have never had a problem with your services. Do a great job and always make us feel we are important to you. Thanks so much
GREAT TO WORK WITH & DO A GREAT JOB!
WATERMARK ASSOCIATES, CHARLESTON, SC
Very professional and the service person was very friendly and knew what he was doing. Very helpful with any questions or areas I had problems with.
job well done!
Just make sure you are able to acknowledge not so average stains and remove at time of service.
Technician's knowledge, dependable service and knowing that the job will be done right.
attention to detail, quality control
The ServiceMaster representatives were very courteous and the cleanup was performed with perfection! We had a huge mess at our offices and wore ourselves out mopping but it did not get up all of the drywall dust. ServiceMaster came in and the floor is sparkling clean. Thank you for doing an excellent job! I will recommend ServiceMaster!
That you follow up on the service!!! It has always been very much appreciated!