- Phone: (843) 760-0404
239 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good customer service
We have been using you to do our carpets for 10 plus years and you guys always do a great job for us and follow up to make sure we are satisfied with the results. Thank you.
We moved into our building in 2003 and our floors and carpet are both in great condition, due to the regular maintenance schedule with Service Masters. They come in after hours and leave everything tidy when they are finished.
Occasionally we would like them to inspect and clean the surfaces of objects like door bottoms, baseboard, toilet base, and exam table base that get splattered during regular cleaning.
We get a lot of feedback from staff that the spots in carpets are not paid enough attention to.
The place is done correctly and professional.
Nice Fast and Good Job
I liked that before Paul started, although we are a business, he asked permission to listen to his iPod with his ear phones and may he bring his drink inside. He also informed me of some problem spots that he got out. He was very friendly and you can tell that he is a person who enjoys his job and it's not just a job he goes to and is grouchy about it, he LOVES what he does and it shows through his work. He will be back to clean my facility.
Highly pleased with carpet cleaning and professionalism of ServiceMaster Staff.
Efficient, punctual & professional
excellent job.
Randy & Paul are very reliable and professional. I can go over the areas of the hotel that I need cleaned and walk away knowing the job will be done to my high expectations
The best cleaning that I have found.
I like the timeliness of the service. They are always here on time and expedite the work quietly, quickly and efficiently. They are courteous and respectful to the employees that are working. They give the stains and spots the attention required. I recently had a huge ink toner spill on the carpet. I called the manager, he came out tested the spot to see if it could be removed. Then he scheduled a crew to come over to work on the spot. I am pleased with the results. Thanks Servicemaster!
It is guaranteed and usually dependable.
Service Master was able to meet my accomidations in a short notice and did excellent work!!
did a great job cleaning our carpet - removed all the stains and heavy track marks
all work is done on time and as stated
Customer service
Service Master has wonderful customer service and is so easy to work with!
Our carpets look and smell so fresh. Very deciated employees.
Don't dump contents of cleaning machines down utility sinks. Just paid $150 to our plumber to have our cleared.
Professional. Worked with our scehdule (after hours). Priced reasonably. Did a fantastic job!!
Very professional amnd friendly and did a great job!
Although sometimes it is necessary for ServiceMaster to come back out and redo our floors, the staff always handles us and our services in a very professional manner. Having Randy come out and do the spot checks after is really helpful and keeps us from having to call for a reclean.
The workers are prompt, friendly and efficient.
Randy
Knowledgeable crew, meet deadlines, leave areas serviced clean and no cleaning up behind the crew is necessary, are reasons we rate your service level quite high.
Areas in the main walk area is Customer service appear like they were missed. Dark areas that appear to still be dirty.
We visited, recleaned all areas in question and cocluded with customer the appearance issues were from office furniture repositioning and not a cleaning issue. Customer is pleased with our cleaning and response to her concerns.
Friendly and professional
you are very infomative on when you will be at my site and ask for feed back when the job is complete.