Customer Testimonials
Friendly staff that seem to genuinely enjoy taking care of our pets.
Good about contacting us about any concerns.
Able to pick up our dog at off hours and weekends.
Love the ability to observe "play-time."
Everything looks very clean.
Caring staff, video surveillance is very reassuring and the convenience and safety of 24 hour staff makes this the best option for us.
I love the fact that I can watch my dog in the play area via the internet. It gives me piece of mind to actually see him and know he’s OK. The staff is extremely friendly and helpful.
Knowing that our fur baby is well taken care of. So convenient for us and we can see our Mika on our phones.
Loved how transparent and nice they were about everything. My dog loved it too!
Wonderful people. Wonderful service. Wonderful facility.
I like that my pups are happy to go to AAPR!
They can’t wait to get inside!
The staff are wonderful, it is a huge facility, no crates, and best of all there are staff onsite 24/7. Highly recommend!
We were surprised the second time we stopped the dogs off for boarding how excited our timid/slow to warm up dog was to go back with the staff; but both dogs were happy! We haven’t been able to catch the dogs playing on their camera streaming but I like they get a fairly detailed report card when we pick them up. Their location and 24/7 pick up hours are incredibly convenient.
I like that I can tune in and watch my dog. However, I was disappointed that she did not get her FREE bath & blow dry before she left on her last day! Otherwise, I love the individual kennels with the beds y’all have for each dog. Very impressive
Miss Divine always comes home exhausted from having so much fun. The facility is clean and the people are friendly.
The loving care given to my sweet babies, Winki and Zik. They always love their stay and are anxious to go!
The staff, they make the difference.
The facility is always clean and I feel it is the best place for my dogs.
Thank you!
Lynn Knox
Your staff is friendly and knowledgeable. We will definitely be back.
The concierge and the ability see my pups and the attention they get
Very clean, awesome staff and my dog seemed very happy!!
closed circuit TV, 24 hour staff. late night pick up
Very friendly staff. Explained everything up front. Abby came home and told us she was happy!!!
Caymus wasn’t afraid, seemed to like everyone and was happy when he came home!
That we can access cameras to check on our babies, the fact that you pet our dogs (and the other dogs) and take them out consistently and genuinely care about them. I enjoy the updates I receive from the staff when I ask how their stay went.
The staff is friendly and welcoming. I love the fact we can see our puppy on camera 24/7
Very friendly service and our dog always comes home happy.
Our dog is always excited when we drop her off, and again at pick up. She loves it there!
Our dog was happy when we picked him up.
Everything! The Staff is great with my dog and I can tell she is getting loving attention while she is there. They are the best! This is the only place I would ever leave her-she loves it!
I love being able to watch him in the play groups and the staff really take great care of my senior dog! Highly recommend them!
My dog feels all the love from the staff and has so much fun everytime she goes. We feel so safe leaving her there because we know she'll be taken care of excellently!
Our Winnie is always so happy when we drop her off at Pet Resort Dallas! We know she receives competent and loving care❤️!
Alli & Terre are always well cared for when they go to “the Resort”. They are happy to see us when we pick them up, but sad to leave their AAPR friends. The facility is clean, well maintained and convenient to RSW. I highly recommend, although a little spendy…that said well worth the peace of mind knowing they receive good care.
Pat, thank you for the great comments. We always look forward to seeing Alli & Terre. Come again soon.

Staff is wonderful they take such good care of our babies. Our Chandler is special needs particularly paralyzed and the staff is so awesome. We appreciate you guts so much.