Customer Testimonials
Couldn't have been more comfortable leaving my dog here. This was the first boarding facility we've picked him up from that he seemed totally calm/didn't act like he spent the whole weekend stressed out. Being able to watch the cameras is also a nice feature, everyone there seems to genuinely care for your pets. Glad to have finally found a boarding facility we trust!
I like the whole atmosphere of Pet are sort Dallas. I think they are really devoted in making the dogs comfortable.i was out of town a couple of weekends ago & my lab Bella got sick & I received a phone call from Pet Resort telling me what was happening & wanted to know if I wanted to take her to Hillside Vet emergency clinic & I said most certainly.they stayed in contact with me while they were there & sent me pictures of Bella. I really appreciated the kind care that they gave her until I got back on Monday to pick her up.
I think this facility is the nicest I have ever seen. I would recommend it to any one. I also like the fact that you can load the app & watch your pet at their playtime. I know Bella enjoys being there.
Thank you, Name removed
everyone is so friendly and my pet is comfortable. The groomer is fantastic and Bella loves her
Great staff, convenient location, and Riley loves going there!
I love the fact that they are not in a cage or crate and their beds are off the floor. Its also important to me that my corgis have interaction and playtime, they get both of these at Trowlels.
the friendly and caring staff as well as the facilities
Easy and quick pickup and dropoff, friendly staff, cameras in place to observe your pet.
Great location for us and I love that when we are boarding them we can drop them off and pick them up 24 hours a day.
That I can see my little one on camera anytime I like and that it's clean and nice facility where you don't hide anything from your customers.
Ease of drop off and pick up. Friendly staff. The dogs seem to like to go.
Flexibility of drop off and pick up hours; obvious commitment to health and wellbeing of our dog, friendliness and professionalism of staff.
super polite crew and i think they actually do like our pup!
Flexibility in hours/ days of week
Personalized service and attention to our pets specific special needs!
Employees really show they care about my pets.
The warm welcome from the associates, the cleanliness of the facility and my dog is always happy when we walk in and when he leaves.
the fact that a human is there 24hrs a day.
The care of the individuals who work there - the units are not 'cages' - several play times a day with nice grounds when the weather is nice (have not used grooming services)
It's clean, well staffed. Video cameras helpful also.
The staff is fantastic and our dogs love them! we only wish we could bring our kids here too :)
Ozzie is always happy and well cared for.
The lobby hours for medical professionals is so convenient! Friendly staff who know your fur baby by name.
friendly, positive environment. Activities for the boarders. Easy in/out !
24 hour pickup
Nice staff. Great facility.
The staff are all so friendly & clearly seem to love animals. Beautiful, clean facility!
The staff, the facility, and the access to video. You guys are the BEST.
Friendly, clean, stress free
Buddy is always happy when he comes home.
Pet Resort is a very clean facility, my dog can't wait to get in the door when we drop her off, the staff is always kind and helpful. We like that our dog has been given a bath on the day we pick her up. You have a great shop!!