Customer Testimonials
Customer service
Everything. Just a great place for our Lab. She loves it.
Everyone was friendly and welcoming, our pup had a great time. We are looking forward to using them again.
I believe that the employees care about the animals
We love this place! I love the cameras and my pup loves the outdoor play with puppy friends!
Clean and close to Airport
We took our dogs in for 6 nights of boarding and could not have been more pleased. This was our first time and what attracted us to Pet Resort Dallas was the 24 hour monitoring of the dogs and the fact that people were onsite to let them out early in n the morning and then again before they go to bed. So many places we checked didn’t provide this and our dogs would be in a crate for 12 hrs overnight with no supervision. The staff were awesome and incredibly friendly. I highly recommend the Pet Resort Dallas - we will take our two sweet Westies there going forward.
I love how the staff loves the animals, it’s very genuine. My lab did come down with a strain of kennel cough, even though she was vaccinated.
Everyone at the facility was very kind and friendly towards the people and dogs. They seemed to really know the personality of the dog by the end of the stay. I also liked that the dogs were able to have “play time” during the day.
Beauregard really loves coming there!
Everyone is so nice and I loved the kennel bath cherry blossom shampoo. You take extra special care of all of your dogs. Watching from the webcams was awesome as well.
The convince of pick up and drop off times. Boarding, grooming and daycare all in the same place!! All of the staff is so nice and my dog loves going!!
They kept me informed
Every time my pup has gotten sick, the workers have been extremely attentive. They have even gone as far as taking him to the vet to get checked up.
Puppies have their own sleeping quarters yet get together with dogs their own size. Watched while together!
Professional, clean, and welcoming.
My dog "Zoe" Polk loves going there and spending the nights there that we need her boarded. She always comes home so happy and full exercised too, from playing with all of the different dogs during play time out of the kennel hrs. I love the fact that you can see her through the webcams, and it helps my family out tremendously when we are missing her while on vacation!
Very friendly staff been very helpful
Luna loves play time!
Great staff. My Lily was happy and loved.
My dog loves going to American Pet Resort! We tried another place and he didn’t like it. The staff is friendly and has just the right amount of playtime.
great staff that really cares for your pets
My dogs are happy when they go for boarding. I'm positive they are well taken care of, and they have a safe place for Pongo that he can't climb out of.
Personnel is amazing
STAFF IS GREAT! FACILITY IS CLEAN! MY DOGS LOVE IT THERE!
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My favorite is having 24-hr access. Second would be the playtime do the dog isn’t in a kennel the entire time. Murphy loves going to day care at AAPR!
I have only used you for boarding but I have really liked it. I love that my 2 dogs get to stay in a spacious room together & that they get to have playtime with other dogs the same size & that we can watch them if we want! Thank you!
Always enjoy taking my dog Shadow here. Great service and great people!
The facility is very nice and our dog was happy and treated well. We’ve tried boarding her with vets and individual pet sitters. This was definitely the best for our dog and most convenient for us.