Customer Testimonials
The competent, caring staff. The cleanliness. My dog is always excited to be there.
Grady always comes home happy after his stay. The staff is always friendly and excited to see him.
Convenience and capable staff.
24 hr, clean, attention to animals etc
I love the photos I get of my dog and knowing she’s in a safe environment!
Attentive and caring staff who treats the dogs like their own. The facility is also nice and love that each dog has his/her own safe suite
Koda is always happy to go and happy when we pick him up!
They are organized and take good care of my dogs’ needs, which are different due to age and medical conditions. If one happens to get sick while being boarded, they call a mobile vet and get them treated, while keeping me involved. I really like the cameras and how I can view my dogs at their playtimes. When I email them with questions they are always responsive. I’ve used Pet Resort for close to 10 years for my boarding needs.
good care for my dog, easy to schedule
Great feedback about wellbeing of your pets
My dog loves it and the service is great!
The group at Pet Resort Dallas is great. They follow up and respond quickly to messages, and emails, and my dogs love it there. Thank you so much!
I love the way you make Shelvy feel like she's the only dog in the world! And I know you do that will all of your furry friends. She loves going to her Pet Resort!
Someone stays overnight.
They love the pets.
They are treated well.
They call if there is anything wrong with the dog - keep me informed.
They have access to vet services.
EVERYTHING!! American Pet Resort is the absolute most friendly, awesome, clean & caring!
My puppy looooves it here!! She gets to mingle with other pups and staff & still be fed her homemade food, snacks and treats on time. I love that she gets to play with small group and venture outside several times per day prior to resting in her own personal resort quarters where I can login online and check on her.
Thaaaank you, American Pet Resort!! You are the greatest and your staff is unparalleled!
Warmly,
Dr. Joy H.
More important than the fact that I love this place, my dog loves this place! Kimber knows when we are pulling into the lot and she gets really excited to see everyone. The staff all know her and her quirks and she has an opportunity to work on her training and socialization within a structured environment where there's someone making sure she's safe 24/7. What more can I ask for?!
My dog is happy and excited to go and loves everyone there
Appears Watson was very happy
Very accommodating and great with our dog Murphy!
Great staff!
consistency, kindness, dog-centric atmosphere
My dog is a rescue and reserved at first. He opened up wonderfully to the staff at Pet Resort Dallas. I couldn’t ask for anything better. My dog is always excited when we pull up for daycare.
The size of the group gives my dog plenty of friends to play. Also, the dogs activities are supervised by employees. Being able to watch on video.
Although there are a lot of dogs in this place, the staff know every one of them by name. In addition, the staff are a higher level of employee than what I have seen at other dog day care/boarding places and I'm telling you that makes a difference. I can leave my dog for boarding knowing he will get his medicine and lots of loves from everyone and honestly, I don't have to worry about him at all. When he comes out of boarding, he is happy to see me but honestly, he is thrilled to see the people up front too.
Very helpful and friendly staffing, nice environment for the canines
the team at Dallas Mockingbird are amazing! Always take care of my sweet girl Cali ..
They are all the best !!
The staff is very friendly and helpful.
My little Oliver loves his play days great place. We have been coming 9 years and he would like to come 7 days a week if I would let him. Great staff and excellent management always clean .
Everything! They welcome my dog by name when we walk in, they send updates if something is off about my dog, the send pictures & post frequently on Instagram. I love watching the live feed when they’re all in group play too! The best part is I know my pet is safe & I know he’s being loved. Pet Resort Dallas is amazing!
I like that drop off and pick up is very easy. My dog is always VERY excited to go to Pet Resort Dallas, and I like that during boarding we can remotely view the cameras to watch her playing with her friends. The complimentary bath with boarding is nice, too.