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207 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tre was very courteous and peofessional. She is a real artist. When she finished our cabinets looked like new. Thanks for a job well done. I would definitely use them again and recommend them to other people.
Very professional and courteous.
The two people that came out to do the repair work were very professional and did a nice job.
You always do an excellent job and make my furniture look brand new again !
Work was well done. Overall process was easy. Everyone I worked with along the way was honest, trustworthy and a pleasure to deal with. Excellent finished product!
Before the restoration services were performed, my cabinets had been all scratched, scraped, and dinged during the installation process, but after the Furniture Medics were done, they looked brand new again! I couldn’t be more pleased with their skills!
They came in set up and went over everything and then got started and did a great job. All the cabinets look great when they were done.
Repair is perfect and you can’t tell it was repaired.
Excellent quality work and quicker than expected. Thanks a bunch.
You were very prompt , professional and capable.
I had two very positive experiences with Furniture Medic. The company is professional, organized and follows through with conversations. Their employees are very polite, and talented! I had them fix a scratch on a kitchen cabinet, and a severely scratched hard wood floor! Though the company only promised me a possible 60% fix on my floors, I trusted them by their first job and I was pleasantly pleased! I’d say we got to about 90%! I highly recommend this company!
The personal, professional and enjoyable interaction with your team - not to mention the absolutely outstanding work that was done. My wife and I tried to see where you made the repair to the busted wood on the chair frame and honestly could not find it. We know it's there, but we weren't able to find the site of the repair - it's as if it never happened making us wonder if you didn't just replace the chair with a new one. :) If you did, well.... that really is an example of exceeding expectations.
I will definitely return if/when I need any furniture repairs in the future.
The two technicians were on time, super nice, and most importantly, they did a great job.
They explained what they were going to do to fix the broken frame on my sofa before they started and then showed me the work that went into the repair before they covered it up and cleaned the area. The also assisted me with information to obtain an estimate for refinishing two tables while they were here. Thanks!!!
Fixed our cabinet doors, on time, great job!
This was a great experience. The tech completely disassembled my sofa, made the needed repairs, and reassembled my sofa in my home in a very reasonable time frame. He really knows his job and went making needed repairs in a very professional manner. I feel that my sofa is in better condition now than when it was new.
Best furniture repair service in the county!!!
First name removed dd
I had Furniture Medic repair a table and 2 chairs. They look like new and you can not tell where the repairs are. They do exceptional work. I recommend them highly.
very professional
Furniture Medic fixed a challenging problem on our bar stool and saved me the cost of replacing the Bar Stool, the repair is probably stronger than the how it was manufactured. Highly recommend Furniture Medic, Steve does quality work at a reasonable price.
David gave your name and number to a neighbor just this morning.
We like the quality, integrity, and communication you provide. Plus, y’all are just good people!
Overall nice and friendly. Able to come to home and make sofa springs replacement which was all done within an hour.
The other side of my furniture piece is a little bit “off” too. While he did a great job, it would have been great as the Professional to check all drawer to see if perhaps they needed tweaking, since one drawer was not right perhaps others. Overall he was very good and helpful! I may have to call the Furniture Medic again for the other drawer now.
Professional and courteous. The technician resolved the matter.
The technicians were very thorough, helpful and friendly. Unless you knew where the paint had been touched up, you would not notice that it wasn’t the original paint or that the area has been touched up. The color of my island was a difficult color to match and they did a nice job matching it.
In retrospect, I wish I would have asked if I could have kept some of the touch-up paint they mixed up for small touch-ups in the future.
Great work done. Regular notifications; email and phone about status of work being done and appointments. Very knowledgeable service people, polite and informative.
Dave and his crew did a fantastic job and fixed it quickly so that I could have it back for the holidays! I would highly recommend them! --First name removed from Cranbury
Everyone was very professional, and they did a GREAT job in repairing my kitchen cabinets.
First name removed W.
Everyone who has seen the refinished table thought it is beautiful. Great job!
It takes too long for appointment.
I apologize for any delays in setting up your appointment. We have been a little short staffed during this time of year. I will be sure to have someone from our office contact you shortly.
Answers his calls, immediately inspects the damaged furniture and provides an estimate for repairs. Very easy and pleasant to work with this company