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based on 500 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you did a great job
lower price
Very professional
Work was clean and precise. Timelines were adhered to. Very polite and friendly staff. Pieces look great
Reliable
Professional
Did exactly what promised to do!
quick response and flexiblility.
Great job, said 1 week and was ready the next day. Very professional and pleasant to work with. I have already referred several people to the furniture medic.
We had a small job in the kitchen that took forever. Eugene brought out an entire garage full of equipment and left it overnight. With a hail storm and tornado warning, we scrambled to move his tools, tool boxes, table, chairs, etc into a guest room to make space for our car.
11:00 was the earliest possible time they could work due to the office not opening until 9:00 (the logic still makes no sense), but showed up at 2:00 one day and 12:00 the other. Needed to leave to get back to the office by 5:00 also.
For the minor crown molding and kick plate we replaced, this was an experience we will remember for a while.
They did a fantastic job at refinishing two nite stand surfaces, they look like new.
Very reasonable prices and did job quickly.
Well organized. Very curteous and professional.
Professionalism, quality of work and very respectful. A true pleasure to work with.
Efficient repair of Headboard.
The results
We are very pleased with the workmanship on the furniture and would certainly recommend the work they did Bill and Name removed
Everything! Superior workmanship very professional always on schedule or ahead of schedule with delivering or picking up the best company to work with.
Thank you,
Mrs R.King
Professional
Timely
Attention to detail work performed 110% of the time
Friendly Staff
Reasonable pricing
Justin was outstanding fixed furniture to perfection plus one chair one chair leg was shorter than the other he found the solution to perfection!!!
Very Impressed with him and your company quality and Service
Furniture Medic did an amazing job on my broken chair, and I feel like the cost was fair! Highly recommended!
Quick response, excellent work!
Prompt service, fair pricing and very helpful!
There is a couple areas on the upper blue cabinets that are cloudy and show up in a lot of different lighting. Not well blended.
Very thorough.
I was hesitant calling Furniture Medic..because a friend of mine used a different location and was very unhappy..i saw the work done snd was surprised also.
I decided to go with you guys and was prepared to have go fight to maje sure everything was fine right. You all are so professional such wonderful craftmanship.i was extremely thrilled...the workers who csme to install were out of this world. I am happy i bit the bullet and went with you.
Thank you again..this was the only painless part of the remodel..still waiting for the floors abd basement to be done!☺
Everything from the intake, scheduling, and reminder calls to the prompt arrival, quick work, and AMAZING skill of the team blew me away. I will absolutely recommend you to friends and family!
Fixed the problem, looks great!!
Very polite and professional ladies explained and took their time to do it right.
Scheduled a mutually convenient appointment.
Came to my home.
Didn't overpromise.
Accomplished what was promised.
Delivered faster than promised.
Quality work.
Price estimated/quoted was fair and was the price I paid.
No price surprises.
No pressure for additional products or services.
Jason was professional, on time, respectful of my property and did a fantastic job on the repair. He turned the repair job around in less than 24 hours which included a haul off to his shop and a delivery back to me. The table is 400+ pounds so not an easy job and he did all of this over the weekend. AMAZING. I will recommend him to anyone needing furniture repairs or restoration.
Thank You Jason!
First name removed
Not only do they do quality work but they are timely and prompt. I love that they call you when they are on their way so you aren’t waiting around. Everyone is extremely nice as well.
great job will use you again