Member Testimonials
Friendly staff, many options for staying active.
Classes,pool,& equipment. Just wish you had more stretch area. In the mornings it can be full. Thanks.
Your classes fit my needs and everyone is always friendly and helpful. Also, in light of the fact that I've been a member since the days when you were located in the Creamery, I am confident that I won't show up one morning and find your doors shuttered with no notice! Thanks for being an all around great place to work out
Beautiful facility and friendly staff great instructors!
The tennis operation is outstanding. I love how it's organized and staffed. The space in the lounge area invites social connections. The courts are well-maintained. The pros and staff are friendly and helpful.
The fitness equipment and classes offered in the main building make the membership worthwhile. Free classes and free 1.5 hour tennis court time are an outstanding feature.
I live on the Eastside and other clubs are closer, but I chose to make the longer drive to Edmonds to be a part of Harbor Square. I have never been sorry for this decision!
Nice helpful staff
The many options that are available for a good workout such as the different types of classes, machines, etc. as well as the helpful staff.
Everything!!
You are made to feel really welcome and everyone is so friendly and helpful! Its like one big happy family! Well done Westwood keep up the good work!!:)
The total environment is well thought out, maintained and monitored. There is something for everyone that can increase and maintain your fitness if you have the desire to improve your physical fitness.
The staff are very friendly and helpful
clean, comprehensive, friendly.
The Friendly Atmosphere and the Great Staff.
The facility is well equipped and the trainer I work with (Dana) is excellent!!!!!!
Good facilities, friendly staff and other patrons.
The great Trainers, the friendly desk attendants and the clean facility!
Interaction with everyone who works at the centre is excellent. It's a great place.
Atas. pool and locker are so much cleaner. I am a gym rat but don't want to shower after the swim class. no drainage. Atas is not that way. Let's clean it up!
Clean, great equipment, lots variety,nice people.
Most staff members are inviting (especially the front desk people and juice bar workers...Stephanie, Faith, Geo, Shawn, Betty...etc). The facility is clean and offers more than any gym in the area. Bonnie does an outstanding job with the courts as they are always clean and in top condition. Her classes are outstanding as well. Greg Tadman coming on staff has been awesome as he clamps down on a lot of behaviors and helps the gym be a better place for all members. Steve is doing a great job picking up where Justin left off in the locker room. Although Martina is gone, I found her classes to be awesome and her energy was contagious. Gene is always there to help me out and Gaylord is just a great guy to have a conversation with (and the wife loves his massages).
Growth areas: I would like to see the trainers helping people in the weight area if it is obvious they are new to lifting. I understand they must earn a living through private lessons but a quick free tip here or there provides a safer area for all members and may lead to a new client or two for the trainer. Case in point: I recently witnessed an older gentleman at the squat rack doing way too much weight and had terrible form. A trainer was just a couple of steps away and did nothing while this gentleman risked severe injury to his back and possible injury to another member standing close by. I didn't want to see anyone hurt so I stepped in and asked if I could help the gentleman by demonstrating correct form and putting on the proper weight. He was grateful for the help and this only took about two minutes. Unfortunately this seems to be a common scenario in the weight room. Another area that frustrates me as a member is seeing the lifting area a mess. The tools for the cable machines are seemingly always laying on the ground, dumbbells are strewn about and plates are left on the floor. There are a lot of elderly folks that use this area and have to be careful to navigate around these potential trip hazards. Again, I end up taking care of this as trainers are seemingly apathetic. If the Peak is truly concerned with the health and wellbeing of its members I believe the trainers should put forth the effort to keep the weight area safe. **Note - I have no ill will towards the trainers and I happen to like them all. They are good people and great at what the do but we can all do better at our jobs and these are a couple areas I would like to see them work on.**
Another area of growth would be doing a better job monitoring the locker rooms for people bringing in their young children. Kids under the age of fourteen being in the locker room is becoming a daily occurrence. Being a middle school teacher, I like to know I am not going to be seen nude by my students. It is quite uncomfortable when one of them sees me changing and this has caused me some consternation at work.
A final growth area is actually pretty stupid and I am just nitpicking, but can we please play a different channel on the radio throughout the gym? If I forget my headphones it is TORTURE. There is only so many times I can hear the Doobie Brothers or 38 Special! I mean, these are great bands but the 1970's were forty years ago! I am not talking about blaring gangster rap or anything inappropriate, but maybe something some tempo? How about this - the older crowd is mostly gone by 4:00 pm. Change the station at 4:01 pm to ANYTHING else. Get some running songs with high bpm. No more Queen and Allman Brothers Band. Please. I beg of you!
I didn't want to sound overly negative in this response but I take tremendous pride in the gym and want everyone to love it as much as I do. If you want to talk with me about any of the things I have mentioned above give me a call :-)
Name removed
Always helpful in time of need.
Range of classes is excellent equipment fantastic and staff are friendly.
pretty convenient hours; class schedule is robust; clean; very nice front desk staff.
mostly take cycle classes - some inconsistency in instruction with some possibly dangerous cuing
The facility is pretty clean and the people are nice. The classes and instructors are excellent
I'm a swimmer so basically that's what I do every day. I love the fact that I have access to four different pools.
I mostly use the pool
It is down-to-earth and all about health and fitness. Nobody judges those of us who can only do a little bit. Nobody is concerned about fashion. The staff is attentive without being obtrusive. Everyone is greeted as they come in and as they leave. Overall the gym has a pleasant, professional, and welcoming vibe.
Great indoor pool, hot tub good temp and clean. Wonderful and helpful staff.
everything