Customer Testimonials
Very informative and great product knowledge
I have always had a good experience buying shoes at Fleet Feet. My sales associate (Grant) did a great job and offered me several very good choices and helped my find the exact right fit. I will definitely be back.
Friendly and comprehensive approach that instills confidence in one's decision making process.
I loved the custom scan of my feet and walking. I enjoyed the knowledge the associate had of each shoe and the styles/colors I liked.
The lady that helped me was very sweet, helpful and most of all listened to my problem with my foot and the fact that I was just starting to walk after being non weight bearing for 13 weeks.
Great customer service!
I though the customer service was very good. It made me feel very confident about the shoes i selected.
Disappointed you are not carrying Brooks Adrenaline women’s running shoes in a narrow or any other brand in a narrow. It seems you are not carrying as much clothing as preCovid.
Really like the feet Id profile
Cool
Salesperson picked out perfect feeling shoes
Good job
Customer service
Great service!
Very knowledgeable AND friendly.
Great customer service.
The knowledge they have to help guide you to a shoe best for your activity.
Nice how they know what your feet need.
The gentleman that helped us knew what he was doing. Explaining to us & answered our questions. He fit 5 people in our family. 1 of them was difficult to say the least.
Personal, customized service and great return policies. Courteous, helpful sales staff.
Barb was wonderful and helped fit me in the perfect shoe.
The personalized attention going always for the perfect fit.
Quality and professionalism
Personal service and lots of shoe options
Personalized fittings!
The foot analysis was impressive and solved my foot issue. Rep was very knowledgeable and friendly. Made me feel at ease. No pressure.
The personalized service and diagnostics are great. Our retail associate, Hunter, at the O’Fallon, Missouri store, was helpful and friendly.
Kristine took the time to do a series of walking pictures and step pictures of my feet. I recently had stem cell implants in my knees. My back is also an issue at this point as well as pronation with balance and arch problems. I usually go to the New Balance Store but my chiropractor Dr. Tom Gargiula of Windmill Wellness Center recommended your store.
Kristine Murphy was very thorough and tried to find shoes that offered arch support and stability for me. She suggested a New Balance model and another pair of shoes. I bought both pairs.
She was a great sales woman who when I came in knew I was on a time schedule and she really completed everything in a timely manner. In fact I was greeted immediately by the staff who said they would be with me in just minutes as they were finishing their current client's needs. I may have walked out without their organized response to me coming into the store.
Thank you Kristine and staff
I was unsure about my pronation, you food scan and fitting procedures gave me the information I needed to purchase the correct shoes. Very knowledgeable and friendly sales associate who gave me options and advice.
Everything
I received excellent personal service in being fit and choosing my shoes. I left the store feeling confident I had made an excellent choice.
I was amazed of the technology that helped size my daughter’s feet properly. And how it matched up to the suggested shoes for her extremely flat feet.
The employees take time to properly fit each individual. There is never any pressure to buy a particular shoe.
I liked that the scans of my feet showed me exactly what type of shoe is best for me and that running could be comfortable again.