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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service techs Patrick and Jeff were great. Very happy with the results
Sent e-mail earlier!
Everything went well, a bit more expensive than I have paid for cleaning before.
The carpets are still wet (30 hrs after) in areas which I thought wouldn't be the case with you all.
We were very happy with everything. The service agent was very informative and pleasant. We will definitely use your company again. thank you. Mrs. Name removed
I like that it is not suppose to leave any soap residue.
Non-toxic -- the only reason I called you
Nathaniel (I think that was his name) was beyond helpful and thorough
Very professional. Answered questions. Carpet looks great, heavy traffic spots look great soiled spots removed. Carpet looks so refreshing!
Courteous, friendly, product as described, cleans well.
Your team is very friendly and accommodating. I really like being able to schedule appointments over the website. The carpet looks wonderful. There is no smell or "crunchy" residue leftover after the cleaning. The carpet is soft and looks new again. Thanks so much!
They are chemical free and you sanitize too!
Easy to schedule an appointment. Tech was on time. He did a great job on the carpet it looks new and smells great! We got a great deal too.
Great service representative. Very knowledgeable and explained total process. Like that you use "green" cleaning agents. Carpet did not feel wet after finished.
The guys who came out were nice, professional, and explained everything well; didn't try to "sell" me on a bunch of stuff. The carpet looked phenomenal and the house smelled fresh/clean not like soap or chemicals or cleaner. The carpet dried pretty fast and it looks like new carpet; pet and kid stains gone :) Happy Customer!!
Fast, efficient service and clear explanation of cleaning capabilities... The technician was very friendly and did not "oversell" a bunch of extra products...
The tech was super courteous and did a great job.
Carpet seemed very clean, very attentive, careful serviceman.
No chemicals, fast service, reliable technicians.
The carpet looks wonderful and price was reasonable.
no chemicals and a detailed overview of the process
Educational. Thorough. Nice techs.
EVERYTHING! My carpets look new, my vinyl is sooooo clean.....I would HIGHLY recommend Zerorez!
The men you sent were highly professional and personable. They answered my questiondls about your ckeaning process and completed the cleaning in a reasonable amount of time . I will be calking again to schedule for my dsughter's house. My carpet looks great!
No chemicals used,arrived on time no high pressure sales ,service techs very professional pricing very reasonable ,will use again in the future!
professional and personable technicians and quick dry time. I may be even more likely (10) to recommend once I see how long the stains stay away! Nice job!
This is my 3rd time using Zerorez in Florida and now Indianapolis. I was glad they opened a franchise here in Indy. The only Company I would use. They do an excellent job.
I would highly recommend Zerorez to anyone needing carpet cleaning services. Nate was very friendly and knowledgeable, and our carpets turned out great!! Overall an excellent experience, we plan on using Zerorez again in the future.
Their tech person was extremely professional and personable. Our carpet looks terrific. We'll definitely have them back!
Carpet looks, smells, feels great - customer service was exemplary. Zerorez is the only carpet cleaner I'll call!
Professionalism; "Go Green;" end result of cleaning.

Very thorough and looked great!