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Customer Testimonials
Excellent customer service and delivery!
Everything service quality flexibility
I needed suggestions to design a cookie bouquet for a dog’s passing…and the staff was helpful, professional, efficient and very sweet.
My cookies by design order was crafted with care and the customer service was top notch!
The cookies gift package looked exactly as pictured online.
Awesome cookie! Not only looked great - tasted great too!
I was very happy with my Cookies by Design Plymouth experience
Lauren was very nice and professional; explained everything to me when I had questions.
My daughter was very happy with her Purrfect kitty bouquet.
would certainly recommend this franchise.
thanks
Name removed
Lovely packaging! Timely delivery. Great customer service via phone.
Great customer service and accurate work.
I’ve used cookies by design a few times and every time I put in the order with somebody they were so professional and made it a positive experience!
Great taste & design. Quick delivery!
Quick service and keeping in touch with customers when delivery was made
Cookies arrived on time, intact and beautiful! I would not hesitate to order again.
Such great experience and unique gift. It was delivered sooner than I guessed, was carefully packed. The cookies were beautiful, fresh and none were broken during the non-local transport.
The cookie bouquet I had sent to my Sister-in-law in the hospital was amazing and so clever. I will definitely use Cookies by Design again
The cookies were adorable and they did an amazing job customizing them to what I asked for.
Great gift!! Delivered on time and looked fantastic!
I loved that someone realized that the anniversary date on my cookie order was the next day and made the effort to get my order delivered on the actual date. A big thank you to that person!
Outstanding customer service
Ellen is wonderful! She helps me every year when I order my daughter's birthday cookie bouquets. The decorators do a fabulous job!
Every year they are just gorgeous!!
They were perfect.
Delivery fee was a little high, but understandable.
Great job
EVERYTHING!!!
They gave me a very quick turnaround time for an order of custom cookies. Plated nicely and fresh and delicious to eat.
Nice selection, easy to order
Really cute and tasty
The cookies were amazing and the staff was very friendly and accommodating!
They looked great just the way I order them will definitely be ordering again Thank you
The good selection and creative ideas. You delivered as promised. Good experience.
Designed specially for my grandson’s interests. Beautiful job! The Pleasanton CA site has a wonderful designer for the cookies.