Customer Testimonials

The delivery place I arranged was at my daughter’s work. They are not accepting deliveries at her work and the Schaumburg people found her at her home after work to make her birthday special! Thanks so much for the added work you took on to ensure my delivery!

Delicious cookies. Excellent customer service helped me pick just the right cookies for my custom theme basket. On-time delivery. Super job from West Bloomfield Michigan Cookies by Design!

I loved the entire experience!
Wonderful staff ! Thank you Olivia .
My grandson loved his St. Louis Blues
Cookies .

Very prompt and in time.

We had a wonderful experience! So helpful, so polite and so on top of everything! Thank you for helping me celebrate my friend’s birthday with your gorgeous cookies!

EVerything. The cookies were exactly what I wanted.

I thought it was such a kind gesture and was totally amazed to receive a message concerning a change to delivery day because driver had called off. It speaks volumes about your company and the quality of your service. Plus needless to say your cookies are always delicious.

Thank you so much.

Ease of ordering online, ability to select the amount of cookies and Turtle cookie design...I belong to a sea turtle education group.

Cookies were delicious! We loved the way the cookies turned out.

Ease of ordering

It was exactly what I wanted and delivered on time.

Cookies by Design delivered same day service to a family member in the hospital after several failed orders by other companies. The driver even called to let us know he had made the delivery and sent a picture of the recipient receiving the gift basket. Cookies were fresh and delicious! The balloons were a nice added touch to cheer up the hospital room. I will be using their service again and recommend them to anyone looking to send a unique gift basket for any occasion.

The cookies were exactly how I imagined only bigger and more delicious. Cara was so easy to work with and she was able to accomodate our quick turnaround request. I will be using them again for custom orders in the future. They are amazing!

My office team loved these cookies, they said they were delicious. I ordered them on a Thursday and they arrived the next day before lunch.

I love everything about this place! I live out of state and wanted to send something nice to my daughter who lives there in Illinois and they came thru, it was so easy and simple to order and pay for online. THANK YOU ALL!!!!

My daughter really enjoyed the cookies I sent for Valentine’s Day. Thanks so much for your prompt delivery!

Delivered when expected and even left me a voice mail telling me the cookies were delivered to who and to where. I didn’t have to wonder if they made it. Thank you!!!

I wanted to get a cookie bouquet to my 5 year old granddaughter who was very sick at home. I chose a “delivered same day” arrangement on my local C by D website but could only choose delivery the next day. I completed the order online, but decided to call the store to see if there was any way the bouquet could be delivered that day. I talked to Diana who checked my order then told me she would deliver the bouquet herself when she left work. The rainbows and unicorns bouquet brought happy smiles to our little sick one and grateful hearts to the rest of us. The cookies were sweet, but Diana’s over and above kindness was all the sweeter. Bless you Diana!

The cookies were delicious!

Very happy with service..sorry they are closing.

Thank you for your great service. I have used you in the past and have been very satisfied with the way you take care of your customers and of course for the delicious cookies.

It was a huge bonus when I was told that the cookies - even the decorated ones - were all delicious! I will definitely order these again. The ordering experience was easy and it was delivered on time.

Personal service/delivery. Unique gift.

Delivery was on time, delivery person was very thoughtful and contacted me with questions and also sent picture of delivery. Cookies were perfect and delicious.

Fast service, friendly and diligent delivery staff.

The bouquet was beautiful with the balloons. I was most impressed with the fact that I mistakenly ordered way to many balloons. Instead of just making my order and collecting the funds, close to 200. They called me and ask me if that was a mistake. I will recommend this business to everyone I know. They are honest , their integrity showed, and for this I am pleased.

THANK YOU "COOKIE'S BY DESIGN ". you showed me there are still honest businesses in this world. A big shout out to you!!!!!

The willingness to help with my questions and of course the cookies!!
My friend was very excited to receive the cookie arrangement.

Simple and easy process
Tasty cookies

The happiness that it brought to the recipient

The selection of designs and the choices were great. The delivery person was amazing and communicated with me on the day of the delivery to ensure it got to the right person. I would definitely recommend the service to other people. Thank you!