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Customer Testimonials
Such a seamless and great ordering experience and always great results on gifts!
Arrived in great condition and prompt!! Thank you!
Wonderful cookies!! My daughter loved leaving them for Santa!! Ladies were wonderful with helping me when I put the wrong pick up date down. Very nice cant wait till the next Holiday
They were extremely accommodating. The arrangement was great for a college graduate. My granddaughter loved it. Would definitely order another bouquet. Thank you so much.
You have the best cookies and the price is good.
Delicious cookies!!
The Cookies by Design were a greatly welcomed gift and the service is terrific with a very personal attention.
The whole staff is very friendly and helpful. The cookies are always fresh and beautifully decorated. Been purchasing from them for many years.
Thank you for a smooth fast delivery! The cookies were a big hit with my family. I appreciate you!
The cookies were made and delivered same day which I really appreciated. Jose was great, very friendly and checked in to let me know the cookies had been received!
The product is delicious, easy to navigate through the site to make an order and convenience.
Arrived safely 12/23. Recipients said looked yummy.
Easy to order, super cute cookies, very friendly and helpful staff!
Arrived on time and arranged just like in the picture.
Loved the variety of options and the fast delivery!
Customer Service
Best chocolate chip cookies ever
Very personable and attentive! I look forward to a future of cookies for special occasions.
Cookies are delicious
Once it looked like UPS wouldn’t be able to get our order delivered in time for Christmas, Cookies By Design stepped up and hand delivered! Can’t ask for better customer service! I would 100% order from them again!
Cookies were fresh, design was cute and in time delivery!
The cookies were well packed. Some of them did fall out of the container but, as far as I can tell, none are broken. Wish there was a way to indicate to the shipper which is the top. We can’t wait to enjoy them!
Same Day delivery
Such cute designs & delicious!!
Great choices
Great granddaughter was so surprised and loved the cookies! Thank you
Quick and easy!
Good communication and reliable service.
Loved these cookies for years! Great gifts and the cookies are delicious. The store on Ogden in Naperville has the nicest people working there!
AS ALWAYS, THE COOKES WERE SO BEAUTIFULLY DECORATED, AND SO GOOD. I BOUGHT THEM FOR MY FAMILY GATEHRING AND ALL WERE SO PLEASED. DELIVER WAS PERFECT TOO. THANK YOU