Customer Testimonials

It was fast, easy and cookies were delicious

Yes, the recipients loved them.

Beautiful, festive, and tasty! The arrangement was picture perfect. I should also give kudos to the driver who contacted us to let us know he was delivering even though we were not present at the time of delivery. 10/10 experience.

The cookies were fabulous. Decorating did a fantastic job. Everyone loved them.

I purchased these for my staff to decorate for the holiday. The cookies arrived quickly and were presented well. Everyone loved them! The cookies were very tasty and everyone had fun decorating. The decorating items were also tasty. I plan to do it again next year.

Good product

Quality merchandise. Delivery is on time. Good prices and the cookies are delicious

Ease of ordering. The cookies are delicious and the arrangements are wonderful.

+ 10

Personalized phone call from my delivery person letting me know my item was delivered! I'm in Florida and I thought that was really special. The person receiving is in a memory care facility so the phone call meant alot to me.

The team is excellent and beyond talented. I plan to return every year and to use them for as many of my gifting needs as possible.

item was a holiday gift. they really enjoyed the designs and taste

item was a holiday gift. they really enjoyed the designs and taste

Quick and easy

I was not very pleased with the whole experience. I understand that it is Christmas and that the holidays are hectic. However, your business is to provide cookie bouquets, not just Christmas cookie bouquets. The fact that they were busy with Christmas orders should never have been mentioned. Politely letting me know that a custom, not Christmas, bouquet would take a little longer and given me a date would have been fine. Furthermore, the bouquet appeared to have been rushed or subpar. We have ordered many bouquets from you and have always been very satisfied. We simply feel this one was not up to Cookies by Design standards. Again, we do understand the craziness of the season and it will not change our opinion of the company or product because we do love what you do and provide. We simply felt as though our business was not needed or wanted because it wasn't Christmas related.

Great follow up on delivery confirmation via email and also the World's Best Cookies !!!!

My kids love these cookies. Packaged beautifully and cookies are decorated so nice.

As always the cookies were fresh and delicious. All I had to do was let them know what i was looking for and they did the rest. in this situation it was for a celebration of life. Last week I ordered 8 holiday trays to distribute to community partners of the Hilljack House. The response was received well. I am already thinking of the next opportunity i will have to share the love.

Dawn S

They did a great job with helping me find what I wanted and was able to get it there the same day.

The folks at Cookies by Design are a pleasure. The products are fabulous and the service is very personable and so accommodating.

Thanks very much!

Kai is always very helpful, accommodating and willing to cater to your needs and/or ideas. I started using Cookies By Design about 3 years ago for the amazing cookies baskets. I HAVE and will continue to promote his business. If I could rate this at 100 I would.

Perfect experience. No issues with orders or deliveries.

Great customer Service!

Beautiful presentation, store owner was very responsive to questions, great quality, and recipients loved their gift.

Great service, excellent products, DELICIOUS

I had a happy customer, the person who I sent it too really liked it!

Presentation was very nice and the decorations on the cookies were cute (Hanukkah)

Always so helpful when placing an order,
And very understanding when you must cancel an order.
And no problem getting a credit.
It’s always a pleasure doing business with them,
And the decorated cookies are the CUTEST!

Great service.

Presentation cookies were very good