Customer Testimonials

Great service and good tasting cookie bouquet

The customer service was excellent. I called 2 to 3 days before I needed my cookies and it was Valentine's day when I placed my order. The worker I spoke with was very patient and informative when it came to my questions. My order was ready on time and nicer than I expected!

Customer service

Easy to order online. Delivery was ontime. Gandkids said the cookies were delicious!

Easy to order, delivered right when they said they would. Recipient said they were yummy!

Great as usual. Much appreciated!!

Delivered on time! Tasted amazing! A great gift for someone who doesn’t need anything.

The cookies taste and look great! The order was easy and everything arrived on time as promised.

I have always had a great experience with Cookies by Design. Happy to report that this order was no different :) I ordered cookies as part of my "bridesmaids proposal" gifts. The cookies were so cute & delicious, as always! All of the staff that helped me out were wonderful. 10/10 would recommend!

Design and tasty cookies!

My friend sounded very happy to receive her cookie bouquet and dozen cookies. I saw a photo and it looked very colorful.

The only thing I wish was that I would have been notified that they were delivered as mentioned after I placed my order. No one sent me an email.

My friend told me that the delivery person was very friendly.

Easy to order. Delivery driver notified me that he left cookies for recipient. Said they didn’t answer the door and he hoped they were resting bc the cookies were a congrats for baby. I thought that was very sweet.

We ordered online and picked up the the next day to deliver to a friend. It was a nice presentation and was greatly appreciated. I have always been happy with Cookies by Design and have ordered a few times. I will do this again!

Cookies are delicious and such great designs.

It was easy to order. I like how you get to chose when you want the delivery to be made. I also like how you get notified when it has been delivered

These cookies are absolutely perfect and we got tons of compliments! They arrived on time and in beautiful packaging.
We were celebrating a new museum exhibit opening, and these cookies perfectly represented the designs we had requested. Our museum staff and donors were delighted in charmed by seeing their hard work represented on the cookies.
We also did not expect them to taste as good as they looked, and they were very delicious!
From start to finish, the customer service was impeccable, and gave a personal touch to work with our desires. Five stars all around! Thank you for a great experience. We will definitely be using you again!

Well of course the cookies are delicious! Besides that, the staff person at the store was pleasant and helpful, and the delivery person was very kind in calling to give her ETA.

It looked better than I even thought it would!! You guys did a GREAT job.

The website was easy to choose the design and number of cookies. They delivered them on time!
In the past ordering flowers was a hit or miss with the descriptions. Cookies by design’s description was accurate and writing the name on a cookie makes it personable! I will order again.

Easy to order online and everything was delivered as described. Even got a courtesy call as soon as it was delivered.

The personal attention and understanding I received.

Our order was exactly what we wanted with a bonus of great customer service, on the phone & in person.

It was very easy and fun ordering from Cookies by Design, and the cookies are DELICIOUS at that!

Cookies by Design is amazing. The order for my organization came out amazing. I ordered two days prior to a big event, and the cookies were done quickly and they looked amazing.

I have ordered from you several times for my son and grandsons. They love your cookies. Thank you so much

Great experience! Recipients were elated. Thank you!

The cookies were great and it was easy to order online

Ease of ordering and fast delivery

ALWAYS delicious and fresh cookies. Friendly service.

Always makes a WOW impression!