Customer Testimonials

Any time I have used Cookies by Design, my friends have loved them. I would like to give credit to Annie, I think her name was, in Rockford who was very pleasant and patient with me while ordering and even called me back on when it will be delivered because it was unsure on a Saturday!! Kudos to her
I will be using you again when needed....

It wasn’t exactly what I wanted

Very caring employees. I send a Schools Out cookie cake every year to my grandchildren whose dad is in the military. Upon ordering this year I received a call that they can no longer deliver on base. They worked with me and we arranged a time frame for delivery and they called ahead of time to let them know they were on the way. They were met at the front gate, cookie exchanged and my School's Out cookie tradition continues on!! Thanks for the wonderful service!

I loved the service I received, I believe it was Debbie that helped me out, however it would have been a little more convenient to place the order online, but at the time I placed that option was not available.

Delivery was on time. Products were wonderful.

Great alternative to sending flowers
Basket looks great
Cookies taste great
Reliable

The order was delivered the next day. My nieces loved it. Very easy to order on line.

Excellent Service, prompt delivery, the recipient of the copies loved them and cheered her up!

I was very impressed with the delivery. This was a 7th birthday for my grandson, Gavin and the delivery person requested him, specifically and allowed him to sign for his package. I want you to know that this was impressive and made my little grandson feel so special and grown up! Thank you for going that extra mile! You will definitely be hearing from me in the future!

Being a Grandma in California to three little grandsons in Colorado, who were with me since they were born, until just last year, has been heart wrenching and a tough transition for us all. What you did, was to help bridge the gap between us, in a very special way, with a something we BOTH love very much! COOKIES and EACH OTHER! Thank you for your kindness.

Best wishes and prayers for much luck and prosperity always!.

Debra Kakallis

Cookies were delivered quickly and the confirmation call from a real person was an awesome!

Delicious cookie and great customer service!

Good delivery turnaround and the finished product looked great!

Ease of ordering and follow through from delivery person letting me know the product was delivered.

Personal touches. Prompt correct delivery.

Everyone we have sent the cookies to have enjoyed them. The perfect thing for something different.
Just wish there were more stores around. The only one around here is in Exton and they had to deliver to Reading which is a good hour away.

Dependability! Knowing the cookies will be awesome each and every time that we send them to a client!

delish

It was exactly like the picture. My daughter loved her graduation cookie bouquet and cookie cake. Everyone thought it was so cute and we took a ton of pictures and shared them with friends and family.

The service at the Glenview location was great.

The product itself is good, there are a lot of choices and the delivery time wasn't outrageous.

The cookies always make people smile, so are especially great when someone is in the hospital!

Very reliable with order and delivery and cookies are delicious.

Beautiful basket, delivered when promised. I would order again.

It was a very easy process.

Easy, personal gift. Quick delivery. Quality product. Everyone likes cookies!

The arrangements are BEAUTIFUL!!! I just wish that same day delivery was available in all areas.

Quick and easy delivery. Great customer service. I like how called me once the cookies were dropped off.

I loved that they took a picture of the cookies and sent me a pic. They were happy to be surprised with cookies instead of your traditional flowers.

Everything

Very unique and delicious bouquets. My granddaughter loved it. So much better than flowers from me for her first dance recital. Sadly, we live in different states so I could not be there. She was happy though, when she got to eat cookies. 😊