6885 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Winston and Rosalinda were fast, thorough and extremely friendly. I would recommend them to anyone moving!
Movers are always friendly and hard working. Always do what you ask and careful with items and house.
very professional and easy to work with
Reliability, positive attitude, hard working movers who run! Fourth time I used your service. And I will use your service again. Thank you.
Great communication. The movers were very polite and professional.
I requested a piece of furniture to be taken upstairs but 2 guys couldn't do it, stairs and armoire got damaged clock ran into overtime still have furniture down stairs instead of upstairs.
The people and the service
Both Meat Heads were great, went right to work and didnt stop till time for lunch.
Extremely well trained, efficient and very polite, easy to work with crew!!
Guys were friendly, courteous, on time and just a great experience. Michelle was great in getting me set up properly even when I needed to change dates.
Flexibility, professional customer service
The guys were great. Courteous, informative and all around great to work with!!!
Prompt, Polite & when I asked for a little extra help you didn't hesitate to accommodate.
Great service today from Meathead Movers- Boden & Nick. They were very efficient as they got several of my front bedroom’s furniture switched and set up bunk beds. In addition, they cleared out everything from my garage and then I reviewed & labeled each box & bin and they put less of the boxes back. A lot going to recycle, Goodwill or trash. Thank you Meathead Movers for helping me clear the clutter & re-organize rooms. Great Job!
Generally it was a good experience overall. The crew was friendly, helpful and flexible when we had some issues with a storage unit in our new city. After trying to get quotes from 4-5 different moving companies, Meathead was one of only two that even got back to me, and the only one who made the estimate process easy. I do feel like the cost was a bit higher than other companies would have been, but it was the easiest and most convenient, which was helpful when planning a move.
However...
The move coordinator did not give me all the info, or ask the right questions to make sure everything we needed would be covered, for example we had a number of oil paintings that I showed him, but did not think to mention they were oil and he did not ask. When the movers arrived they told me that they could not move them because they needed special materials to do it that they did not have with them. They made it sound like this particular coordinator had a reputation for incomplete or inaccurate information. The inventory list was off, which didn't matter that much, since we went with the load until full option, but when I tried to call to adjust the inventory I spent about 30 mins on the phone with someone who was not my move coordinator to be told that they would pass the message along, but I would also have to talk to my move coordinator about it too. There was just not time for that and I didn't want to have to explain it all twice. At the end of the day, I was also glad we decided to go with the load until full option, and not the two trucks as was recommended as we would have had barely anything in the second truck, which would have felt like a huge waste of money.
I had specifically requested the crew bring mirror pack boxes (before I knew they would not be able to move my paintings) on packing day, and they did not end up bringing any. I would have still liked to have them for framed pictures and non-oil art, but instead they had to individually wrap pieces. After the crew left on packing day we found a number of items in drawers and cupboards that had been left behind, which was a bit annoying as they had to get packed into different boxes separate from the boxes with similar items. When we arrived at our new house, a lot of boxes that they packed were not labeled so we are still finding "surprise" boxes around the house. We were also disappointed that our patio table broke in transit. The crew said it was likely the vibrations from the truck, totally possible, but it was also loaded with things on top of it, which it probably should not have been. The metal legs ended up buckling, so we will need to replace it now.
I would not NOT recommend Meathead to others in the future, but I wouldn't go out of my way to make sure someone used the company. Again, ease and convenience was key for me in this situation, so thanks for that.
You team hustled and did an amazing move out job at our home today! Thanks!!
A great experience from start to finish. Really way to schedule and the movers work harder and faster than any I have seen! Very professional !
Fast, efficient, friendly, professional and items handled with care.
Friendly, honest, and quick! Will definitely be using you guys again in the future.
The movers had no idea how to pack things in correctly to avoid shifting during transport and do not adequately protect furniture to avoid damage while they packed it and while it was shipped. I ended up having to step in after several hours and direct the packing into the POD and physically crawl up into the back, over and on top of my property to try to fix how things were packed in so that why would not "avalanche" during shipping.
They were on time, professional, worked really hard and organized. They both worked as a team and that’s important.
Connor Whitney takes pride in providing quality service and representing Meathead Movers. He overcame obstacles and took care to protect my property. He was good at directing Matthew.
Matthew took direction from and provided input to Connor.
The two worked extremely hard, and worked well together.
From my first call to the actual service everyone was very nice a d helpful. The movers were extremely nice and professional
Young men very respectful amd hard working
Your movers were very kind and fast. I have used your company several times and always been happy with your service.
The two boys that came to my home to load a big trailer were amazing! Very respectful and did the job in 3 instead of four hours. Taylor and Caiden were a joy to be around and never stopped working!
Both your movers were very professional, careful and thorough. Both Quincy and Greg get high marks and represent your company in a very positive light.
On time, highly efficient. Armando and Aaron (?) were great, they had excellent customer service. Armando was highly organized and I felt safe and confident that they would move my things with care. They both were great problem solvers and moved my items quickly and safely to another city and on the second floor on a pretty hot and busy day. There was good communication from the beginning with Paige and throughout the moving process with Armando. As always, everyone I worked with were pleasant and kind. This is the second time I have utilized Meathead's services (I had Daniel and Devaniel the first time, who were also great) and I will continue to use Meathead for my moving needs. I will definitely refer Meathead Movers to others.
As usual the move went really well ... From the beginning until the guys finished was great !! Thank you so much @@
Very good service all around!