based on 6885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, very friendly, excellent job of packing!
I will try to put into words how upset I am. The last time we moved, we used a different company and I wish we had gone with them again. Moving is never easy, but the service provided by your company was very upsetting.
First of all, terms of the service were not made super clear. I’m sure it was all written into the contract, but who has the time to read EVERYTHING!? The basics should be shared with the customer when he or she first calls for a quote.
1.) The movers had a limited amount of time (3.5 hours) to load the truck. News to me. I thought we paid per hour and they worked until the job was done. This time limit resulted in them leaving a bunch of stuff at our old place, which we then had to take several additional and unplanned loads to get to the new place (including bulkier items, like a bicycle, that are not easily fit into a regular vehicle).
2.) They took over an hour for a lunch break in the middle of our move. I understand that the guys need (and deserve!) a break, but this should have been discussed previously. I would have planned my move differently.
Furthermore, I was promised “the fastest movers in town.” This is not what I got. One of them, Christian, was great. He seemed to be the lead, and he was exactly that. He was professional, fast, and efficient. The other guy (sorry, I did not get his name) was obviously a newbie. If you’re going to send new workers out on a move, a discount of some kind should be offered. The only time I saw him run was when he got momentum walking down the ramp.
He spent the majority of the day standing around waiting for instructions from Christian. He did not move boxes efficiently at all. One load he walked out to the truck included one dining room chair. ONE! He did this at least twice. He could have put a box on top of it! Or carried one in each hand. Another load was two small, thin boxes. Seriously? The last time we moved, they had dollies and carried out 5 huge boxes at a time. I could have carried those two boxes in one hand!
Another time, he was standing at the bottom of the truck ramp on his phone. I walked past him to take trash out, came back, and he was still standing there on his phone. I stood there and stared at him for about 20 seconds, and he was oblivious, STILL typing on his phone. To give him something to do, I asked him to help me carry stuff from the front of the house to the back so that Christian (who was the only one working) could load onto the truck. I showed him what he could carry, and he said “so you want me to carry this stuff?” YES!
Had both movers been more efficient, it would have been finished much sooner. I did not pay $200 an hour for a newbie to carry the bare minimum and be on his phone. Had I known about the lunch time, I would have scheduled my day a lot differently. Not only was I paying an hourly rate for the movers’ time, but also for daycare for my daughter.
I would like a refund of at least 1 hour.
Very professional and I can’t thank the three of them enough for getting all of our heavy items downstairs, especially our safe. We will definitely recommend and use your services again in the future.
Once again Meathead did a great job..
Professional,courteous , careful, efficient
Very efficient great movers very personable
Friendly professional movers. Great work! Thanks
They seem to be all hard-working guys. Very pleasant and cooperative. They are very quick and hard-working.
The crew sent for my move were exceptional in every way! They were efficient and very careful with my furniture. Each guy was friendly and very personable. When unloading, they were more than helpful in setting up beds, cabinets and moving furniture so I don't have to do it once they were gone.
They did an excellent job!
Everything. Your movers were on time, polite, and very skilled. They made the move easy.
Connor and his crew were the best!
Thank you Meathead movers.
Job well done
The Meatheads get the job done in a timely matter. Check to see what’s most valuable before beginning service. Friendly, knowledgeable and they listened to what you tell them. Great Job!!!!!
Both of the movers were truly awesome. Marc and Anthony were on time, professional, efficient, and respectful of us as people and most importantly our belongings. From getting a quote, to scheduling, and day of work, we couldn’t be happier with our experience. We would be happy to use your company for any future moving/packing needs.
Great group of young guys we’re ontime, fast, communicative, and overall did a great job.
Zack and David were great!
I've done my fair share of moves and I was very impressed with Meatheads from beginning to end.
Before booking, they were quick to respond to my quote inquiry.
When booking, they were flexible with timing and very fairly priced.
During the move, Richard and his team were quick, professional, and genuinely great people.
I will definitely use them again and can't recommend them enough. Thank you!
Truck was packed really well.
They were friendly and very professional.
Great Communication. Efficient & thoughtful. On time & Perceptive.
We heard that they were good. That is an understatement. Fast, efficient, friendly, courteous, well mannered group of young men. I will always think of them first for a move in town and recommend them highly. Thanks guys great move.
Their primary concern was getting our items moved in a timely and safe manner. Excellent work ethic.
Professional, thorough, hard working, dedicated, easy to communicate with.
Friendly service!
They were amazing! Showed up earlier than we thought since we were on standby. Took great care of us. This is why we will always chose Meathead movers.
You guys are the best! The movers were hustling the entire time even in the very HOT weather. They were polite and very careful with everything. We couldn't have done it without you. THANK YOU MEATHEAD MOVERS!
The team was fast, careful and super nice!
Your service was excellent and price was unbeatable! But then the the two movers that came were the nicest sweetest guys so easy to explain things to and discuss my concerns and what I needed! Greatest customer service!
The guys were so friendly and accommodating. They did a wonderful job and made sure to take care with all our belongings. They were efficient and mindful of our time. Very happy with the service!
I highly recommend Meathead Movers. We are a recurring client as they are a pleasure to work with from the time I schedule the move to the end. Their employees are always polite, professional and organized!