Customer Testimonials

Great staff, clean and maintained weight equipment, clean pools and very reasonable membership prices!

My children take swim classes at the facility. They like the teachers. The front desk staff are not the friendliest, especially compared to the Stephen Terrell Rec. Center.

Affordable, clean, safe and convenient location

Lovely, clean facility with friendly staff.

Information

The instructors and staff are great.

Great staff,great facilities

We enjoy walking the lazy river.

We like to get our laps in a few times per week and this has worked very well for us

The front desk is friendly…the life guards are not friendly at ALL. They turn their heads to keep from speaking, not once have I had a smile or hello from them ALL.

It is a nice facility at a reasonable price

GREAT PLACE

Friendly staff easy to register. I do hate that the cards are gone and it's all apps now

I love the instructors for the group exercise. The one thing I wish would happen would be larger capacity spaces. I know space is limited at this facility, but the group exercise classes are so good, I wish they’d either move to another center that could hold more people in the space, or add additional classes with these instructors (either at the aquatic center or at facility nearby).

Nice and clean friendly and professional staff!

The exercise options are many. From the aquatics classes, to the weights and machines, to the exercise classes, there is something for everyone.

Well-maintained facility with plenty of attentive staff.

Everything is nice. Everyone was kind, except one employee was rude and extremely unprofessional in dealing with me. Other than that, everything was great.

Have a great variety of classes. Open early in the morning. Reasonable fees with all activities includes in the price.

Hello,
I love your pool and swim there as often as I can, so I wanted to pass along some honest feedback.
Six lanes are reserved for the swim team every day from 3:45 p.m. until closing, which leaves four lanes for the rest of the community. Those team lanes are frequently half empty, but we still aren't allowed to use them. The four remaining lanes are also sometimes taken up by children playing and jumping instead of swimming laps, and the lifeguards and staff don't ask them to move.
Many of us work during the day, so the afternoon and evening are the only hours we can swim exactly the hours when the team has most of the pool.
The result is that a pool I really enjoy has become hard to actually use. I'd be grateful if you'd look at how lane time is divided between the team and community swimmers.
Thank you,

Bothe the gym and hot tub.

Friendly desk, fun slides, pool temp of deep end is excellent to work hard, great metro coach. Big slide should be on more and longer hours.

Friendly people and staff. Staff is helpful. The facility is clean. The equipment I need is there.

Availability of equipment. Low membership cost for seniors.

Easy process for adding information and setting up my membership. The facilities are top notch

I have enjoyed coming to the aquatic center to walk in the pool and exercise, however, I didn’t do much during the summer because of kids classes. I would like the schedule to go back to coming now that school has started. Thank You.

It is a fun and clean place to take my grandson.

Convenience. Friendly and helpful staff.

The facility is well kept. The pool has good hours for swimming. There are plenty of exercise machines for use

It’s a neat facility nestled at a very convenient location. The numerous activities offered makes it an imperative part of our City of Allen community.