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Customer Testimonials
Fantastic facility
Everything about the facility is excellent—except for the Wi-Fi. Cellular service in the area is extremely weak, leaving members almost completely disconnected, especially in the upstairs walking trail and weight area. The city has invested tens of millions in building this facility and continues to spend significantly on maintenance, yet reliable Wi-Fi access—a basic and essential amenity given the poor cell coverage from all major carriers—is still lacking.
Clean and well staffed
They have everything and the community enjoys it.
Very clean facility and great set of people..
Offers something for every age
Friendliness of staff, clean facility
A safe place for the kids and teens to get together and burn off energy. The track and gym equipment are well maintained. Love the alternate track route with stairs and incline!
everythings
Especially classes
The center is a high quality athletic area.
You feel confortable....workout in great atmosphere...meet great people...offer your children safe areas to develop...personnel are truly welcoming..
ready to assist. Allen community is proud to have the Stephen Terrell Recreation center!
Enjoy!
First name removed M. Colon.
CUQUI
I joined as a Charter Member, and this is my most successful gym experience. In previous years, my workouts consisted of a more singularly focused format. At STRC I have had the opportunity to try not only the upstairs gym weights and equipment, but a variety of class options. My unexpected favorite cardio class is cycling, but I also enjoy pilates and various strength training class formats. I appreciate the variety of options available at STRC in a beautiful setting.
The facility is extremely nice and well maintained. The staff is great, always responsive to any question or request and very welcoming when we enter the building and say good night when we leave. Little things count for alot.
The center is an excellent resource for my whole family. We’re so glad it was built in our neighborhood.
I’m really enjoy the cycling class with Ali!
I also enjoy walking on the track.
All the evening classes that the center provides.
It's a great facility with a friendly staff.
We have been members since the day the recreation center started, and we enjoy the experience of working out in the facility. This is a wonderful facility for the entire family, extremely glad to see wide range of people of all ages, including kids/toddlers, and seniors enjoying the facility. I would like the City of Allen, extend the hours during the weekends.
Clean equipment and facilities. Well staffed. An energetic place !
I took pickleball lessons and really enjoyed the instructors and the facility.
Awesome facility! Staff is excellent with service, assistance and friendly greetings always!
Love the staff - always friendly and helpful. Love the indoor walking track.
The facility itself is very nice. There's a variety of ways to exercise via machine, class, court games, etc.
The childcare team is amazing. They call my kids out by name before I even walk up to the counter and let me know how they behaved when I come to pick them up.
We love the daycare staff! My kids absolutely love them and its safe and clean. We also love the tree house for getting out extra energy!
This rec has all the gym equipment and space needed to have a great workout.
Great and very unique facility, with plenty for everyone! :)
variety of options. Particularly the spin classes.
Since opening the facility it has been well maintained. The recent one-week closure was a bit of a nuisance but the gym upstairs was much cleaner. There was probably other work occurring at that time, but I'd be happy if this became an annual event. Seldom any waiting period for access to equipment.
Beautiful facility and extremely well maintained!! The staff are doing a great job interacting with the community and its members!!
The County’s investment in the rec center is a brilliant move for public health. We’re grateful for an affordable, high-quality space that inspires and motivates fitness, and immensely helps in physical & mental well-being.

Clean equipment, facility, extremely nice employees and professional. Great walking track! Bright and cheery interior and exterior of building,