Terrell Recreation Center
1680 W. Exchange Parkway
Allen
TX 75013
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by A.M. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Clean, well maintained, friendly staff and location.

Report a concern   July 22, 2026 — Rated 10 out of 10 by K.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Love the staff. Everyone at the front desk and kids room are so friendly and lovely. Shoutout to Jill who always has a kind word and a smile and makes my day better!! Also big shout outs to the lovely humans who snuggle on and play with my baby while I take care of myself!

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.P. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The cost is reasonable for a family and there are lots of things to do. The staff is so friendly, too.

Report a concern   July 22, 2026 — Rated 10 out of 10 by N.B. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

I love STRC, particularly in the extreme weather months. The temperature controlled area allow for easy breathing when running on the track. Thank you! You’ve been instumental in my lifestyle change.

Report a concern   July 22, 2026 — Rated 10 out of 10 by R.R. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Everything! Basketball, working out, leagues for the kids... be nice to have tennis courts!

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Good value with nice A/C on a hot day.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.T. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

I would first like to say how much I appreciate our Recreation Center\. The front desk staff is always welcoming, friendly, and helpful, and I truly enjoy being a member\. I also appreciate that the city offers pickleball, which has become an important part of my weekly routine\. I am a regular player throughout the year\.

I completely understand that summer camps for children are an important priority, and I truly appreciate everything the city does for young families\. At the same time, I hope the needs of the adult community can also be considered during the summer months\.

For many of us, pickleball is much more than a sport\. It helps us stay physically active, supports our mental well\-being, and provides an important opportunity to socialize and build lasting connections within our community\.

One suggestion I would like to offer is regarding court availability throughout the day\. We have noticed that as activities in the facility change, additional courts sometimes become available\. However, players often need to ask the front desk to check whether those courts can be opened for pickleball, which creates unnecessary delays while many people are already waiting to play\.

It would be wonderful if staff could monitor the daily court schedule and automatically make courts available for pickleball as soon as they are no longer in use\. This small adjustment could make the process much more efficient and allow the facility to serve more residents without requiring players to request each additional court\.

One of the things I value most about pickleball at the Recreation Center is the incredible sense of community it creates\. The players are not only adults\. We regularly see families playing together, teenagers joining games with adults, and seniors sharing the court with younger players\. It is one of the few activities where people of different generations naturally come together, interact, and build friendships\. Those connections often continue beyond the Recreation Center and help strengthen our community as a whole\.

I truly hope the Recreation Center will continue supporting this unique opportunity by maximizing court availability whenever possible during the summer\. Recreation is not only important for physical health, but also for mental well\-being, social connection, and building a stronger, more connected community\.

Thank you for taking the time to consider this feedback and for everything you do for our community\.

Sincerely,

Name removed

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.V. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Pickleball and childcare. I love that STRC is open at a decent hour on Saturday mornings unlike Don Rodenbaugh Natatorium which isn't open until 1 pm on the most popular family activity day for some reason.

Report a concern   July 22, 2026 — Rated 10 out of 10 by H.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Clean, well equipped, friendly staff.

Report a concern   July 22, 2026 — Rated 10 out of 10 by D.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Everything except you only offer high sugar and red colored candy, which is very bad for anyone eating it. You want to encourage heathy exercise, encourage healthy eating.

Love the trails and education along the way and all equipment and friendly employees!

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.T. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The staff is friendly. The rec center is kept clean. I also appreciate that they are consistent with the rules of the center.

Report a concern   July 22, 2026 — Rated 10 out of 10 by S.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Workout area is great and the indoor track is cool.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Excellent workout facility. Top of the line equipment, clean and well maintained. Staff is friendly and available any time.

Report a concern   July 22, 2026 — Rated 10 out of 10 by R.P.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Love the Environment/ courts for sports/ friendly staff!

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.B. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

It’s just a great place to work out! Lots of friendly employees and it has something for everyone!

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

you get a multiple choices of exercise classes. Free equipment to work on. All the staff is so nice and friendly. It's a joy to go there

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.B. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Group workout classes are included in the membership, which is a great value. Kathy's Pilates classes are fantastic—I attend three times a week. The cardio machines and weight equipment are clean, well maintained, and always in good working order.

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.J. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

We love it here!

Report a concern   July 21, 2026 — Rated 9 out of 10 by D.J. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Very nice facility for walking around the track and working out with weight machines.

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.K. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Great facility, newer equipment… friendly people and lots of “court” space!

Just a very nice facility

Report a concern   July 21, 2026 — Rated 10 out of 10 by H.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Beautiful facility, great variety of equipment, friendly staff, children’s area and trainer availability

Report a concern   July 21, 2026 — Rated 9 out of 10 by J.G. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Staff is always very friendly and the teachers for the yoga classes are wonderful.

Report a concern   July 21, 2026 — Rated 10 out of 10 by P.V. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?


For my needs it happened to be a good fit

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Equipment and facilities are excellet. Staff are superb!

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.A. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

It’s got everything you can imagine for fitness and more. Lots of fitness classes included and no charge.

Report a concern   July 21, 2026 — Rated 9 out of 10 by A.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Very clean..well spaced classes and not very crowded.
I wish they would let the doors for room A and B be open for morning classes so we can set up before class.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The Spun classes with Ali and being able to walk indoors around the track.

Report a concern   July 21, 2026 — Rated 10 out of 10 by A.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Great facilities, friendly staff, and a clean environment. I always enjoy my visits. Thank you!

Report a concern   July 21, 2026 — Rated 10 out of 10 by N.R. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Cleanliness, variety of equipment, track, and working with one of the trainers to improve my strength and agility.

Report a concern   July 21, 2026 — Rated 10 out of 10 by W.K. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

I’m a frequent attendee on the exercise floor of the rec center. People are well positioned to help if needed with equipment or any questions you might have. The entire center is well maintained with strong cleaning and maintenance programs which is evident in how it looks and the high level of everything working properly. Size is another strong point, with plenty of room, equipment, classes and variety. All in all it’s the best rec center I’ve ever had the pleasure of joining.

Michael


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