Customer Testimonials

I like the indoor walking track . My grand kids come for the summer and they get the guest membership . They throughly enjoy Pickle Ball , badminton , basketball and the Jim ,

Great yoga and Pilates classes, track is now better managed (though track user safety etiquette instruction and safety signage needs improvement),clean facilities, safe overall, great residents and friendly staff

The staff was very helpful and accommodating. Very good to deal with and informative. I was very impressed.

Convenient. Staff is friendly

Love the track, the equipment, the gyms, and the recreational activities! It's a great place for friends and family to come together, and an excellent place for Allen teams to practice team sports.

It is very clean and well maintained. There's plenty of parking and the equipment is in working order.

I love the gym, the space and the ability to leave my kids and exercis

My son attended the Knight chess camp. He really enjoyed the camp itself and the opportunity for indoor play-breaks on the playground.

I enjoyed my experience overall. The one thing I am not happy with is the fact fact that my 12 year-old-child who looks like a 16-year-old is now not allowed to workout with us upstairs. This rule started after we registered with the facility. Not happy with this at all. I see kids up there that look like they are 9 years of age going through the walk-through which should not even be touching a weight due to size and yet my daughter who is athletic and having amother who is a trainer is not allowed to work out with us. That is frustrating.

Nice place to work out.

The equipment options are great and everyone at the front desk is very welcoming.

I would like to see them open at 4:30am on the weekdays as I am always waiting for them to open at 5am which makes it tough to get in a full workout before needing to head to work downtown.

Nice gym for family, and great staff.

Friendly staff, clean, I enjoy the workout equipment and all available activities.

I like the mixed group of people, the open space att the gym (high ceilings etc) and the fact you can bring your kids

I think there should be a chance to get kids below 13 to work out at the gym if e g physical therapy is needed.

I like the facility. It's new and has a lot to offer its members. Please bring back Floorball!

Cleanness of facility and friendliness of staff members.

Great walking track and nice variety of classes

Great place, clean and organized. Love the day care room for the kids while we work out.

Beautiful, clean facility with lots of natural light, beautiful window views. All the fitness equipment I’m interested in. Childcare provided from kind staff members. Fun recreational activities available.

Facilities are in great shape, lots of activities for our children.

Yes

It’s clean, has a wide range of fitness options, is well maintained and the hours are convenient. I really like Stephen Terrell Recreation Center and go as often as possible!

We have a family membership and like being able to take my son to the kids club while I work out and to have an indoor place to play when it’s too hot or cold to play outside.

Suggestion:

I would like it if the membership came with guest passes similar to Lifetime (1 per month) so you we could do play dates on the playground. Most friends feel the day rate is too expensive since they have to pay for both the child and adult. It’s also good exposure for the facility so people can see what a great place it is to be a member.

Offered welcoming and energetic atmosphere.

Childcare room is great. Nice facility.

Welcoming, space, classes & activities.

Friendly staff, clean, new equipment, the overlook area is awesome.

We love terrell rec center. I love the workout area, kids play area and specially the childcare facility.
Few things to improve upon.
Inside the kids play area, there are teens/tween kids and they make it rough for toddler or young kids to play. They push them, jump around like crazy inside the stairs thats going up the slide. That really needs some control specially on the weekends/holidays. If you can have someone from the facility watch/guard them, it will be in control.
During the games like volley ball, basket balls, etc it gets crazy crowded. May be they need separate entry/exit and parking also on the other side.
I wish the classes like indoor soccer and other sports needs more number or more timings so more kids can accommodate.

No membership fee. Variety of age group experiences

The large variety and number of workout machines (treadmills, rowing machines, etc) means I can always find a "spot" to exercise. The large walking track has a good surface and is generally not too crowded. There are also a variety of exercise classes, personal trainers, and a playground for the children (as well as child care for little ones). So nice to be able to exercise no matter the weather! And the staff is always pleasant and responsive.