Grand 18 Winston-Salem
5601 University Parkway
Winston-Salem
NC 27105
United States

Guest Testimonials

Report a concern   October 20, 2026 — Rated 9 out of 10 by J.A. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The cheese pizza is pretty good, and the employees are nice and friendly. The movie theater is nice and comfortable, although the sound volume is usually too loud.

Report a concern   October 18, 2026 — Rated 10 out of 10 by L.S. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Comfortable seats and good atmosphere.

Report a concern   October 15, 2026 — Rated 10 out of 10 by D.T. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Nothing exceptional, except that your staff was very helpful. It seems to meet the basic standard of any movie theater these days. It would be nice to have the name of the movie. You’re seeing on the theater like you used to so you know you’re going into the right one. Our show did not start out with the video playing and had to be corrected. No big deal it was taken care of quickly. We saw a movie that was subtitled and although it’s anniversary show and maybe I should have known it. I had never heard of the show and there was nowhere that indicated it was going to be subtitle. Still a good movie just did not go to the movies to read.

Report a concern   October 14, 2026 — Rated 10 out of 10 by Tammy Harpster Grand 18 Winston-Salem
What did you like about your Santikos experience?

Very Nice Theater. Recliner seating. Bathrooms nearby. A few variety movies to pick from. Friendly staff.

Report a concern   October 14, 2026 — Rated 10 out of 10 by C.S. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Friendly staff and comfortable seats

Report a concern   October 14, 2026 — Rated 10 out of 10 by Vinnie Mannino Grand 18 Winston-Salem
What did you like about your Santikos experience?

Super awesome

Report a concern   October 14, 2026 — Rated 10 out of 10 by Aaron Boseman Grand 18 Winston-Salem
What did you like about your Santikos experience?

An excellent theater, well maintained. Incredible variety of offerings in films & concessions. The employees could use a little more customer service training. While it is difficult to inculcate a feeling of happiness and enjoyment in employees it is important that they not project an air of active disdain for patrons. Theaters should be bright, joyful, vibrant places. "Welcome to Santikos" "We're so glad to see you" "Enjoy the film" "Thanks for being here" etc.

Report a concern   October 13, 2026 — Rated 10 out of 10 by K.C. Grand 18 Winston-Salem
What did you like about your Santikos experience?

I’ve never had a bad experience. I easily get my tickets online, grab a snack if I want, and enjoy a movie. Zero complaints.

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

It was spirit clean at the personnel We’re all very polite and helpful.

Report a concern   October 11, 2026 — Rated 10 out of 10 by D.H.K. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Fairly new to the area and this is our go-to theatre!

Report a concern   October 10, 2026 — Rated 10 out of 10 by H.R. Grand 18 Winston-Salem
What did you like about your Santikos experience?

I had a great experience checking in and watching Resident Evil!

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.M. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Very cozy and calm environment, great staff.

Report a concern   October 8, 2026 — Rated 10 out of 10 by A.M.T. Grand 18 Winston-Salem
What did you like about your Santikos experience?

FREDDIE MERCURY.

Report a concern   October 7, 2026 — Rated 10 out of 10 by S.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Heat theater, love the reclining seats, the sound and the IMax takes it all to another level. The Tuesday specials are a great way to enjoy the big screen on a budget.

Report a concern   October 6, 2026 — Rated 9 out of 10 by Michael Wall Grand 18 Winston-Salem
What did you like about your Santikos experience?

The movie. The depressed, tired looks on the employees, the food dropped everywhere, and having to try three sinks before getting any water? Not so much. Lastly, the $4 charge just to secure tickets on the app is exorbitant.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Ada Alfaro Grand 18 Winston-Salem
What did you like about your Santikos experience?

It’s was one of the easiest interactions I’ve had with a company in a while. I provided the required information and they responded almost immediately and they were able to get missed points added to my account within 4-5business days!

Report a concern   October 5, 2026 — Rated 10 out of 10 by B.G.F. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The comfortable seats

Report a concern   October 5, 2026 — Rated 10 out of 10 by Scott W Wilson Grand 18 Winston-Salem
What did you like about your Santikos experience?

Manager dealt with my issue promptly and rightly, covered the bases and made right decision

Report a concern   October 2, 2026 — Rated 10 out of 10 by L.D. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Clean. No crowds. Good choices of movies.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Terry Cochran Grand 18 Winston-Salem
What did you like about your Santikos experience?

Friendly atmosphere. Very comfortable seating. I loved being able to select my seats and purchase my tickets on line.

Report a concern   September 23, 2026 — Rated 10 out of 10 by R.E. Grand 18 Winston-Salem
What did you like about your Santikos experience?

It was good . We enjoy to Tuesday deal and not as many people.

Report a concern   September 23, 2026 — Rated 10 out of 10 by L.D. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Clean theatre, easy to buy tickets, good movie

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.D. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Clean auditorium good movies.

Report a concern   September 22, 2026 — Rated 10 out of 10 by A.F. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Bright and clean screens. Comfortable audio levels. Always fresh popcorn. Clean and maintained auditoriums. Courteous staff. Very clean restrooms. Love the discounts offered on Tuesdays.

Report a concern   September 22, 2026 — Rated 10 out of 10 by P.G. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Nice staff.

Report a concern   September 21, 2026 — Rated 10 out of 10 by AlTonya Washington Grand 18 Winston-Salem
What did you like about your Santikos experience?

Everything! From the easy entrance and exit to your location, the spacious parking lot. Just a serene experience walking toward the theater. The staff is welcoming, the building is lovely, beautifully designed. All that and I haven't even started on the great selection of films. It really is my happy place.

Report a concern   September 19, 2026 — Rated 10 out of 10 by M.A.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The IMAX theatre.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Debbie Hodges Grand 18 Winston-Salem
What did you like about your Santikos experience?

Ease of ticket purchase. Love the Tuesday promos.

Report a concern   September 18, 2026 — Rated 10 out of 10 by R.T. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Easy to order tickets, check in at theater a breeze

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.K. Grand 18 Winston-Salem
What did you like about your Santikos experience?

the tickets are easy to buy, the people who work there are friendly and helpful


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