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Guest Testimonials
Friendly staff; efficient in getting tickets and concessions; comfortable chairs. Temperature wasn't as frigid as it normally was (we go to the early show with typical less crowding) so it was nice to watch the movie without having to be wrapped up in a blanket.
The concession and the new seats
Everything. The only issue I see some people had that now is cards only and that caused issues.
Easy transaction to buy tickets and pick seats. Very nice, comfortable seating in cool, dark environment. Perfect for a hot, humid summer day! Movie screen, sound, all good.
The seats are very comfortable.
Recliners, friendly customer service, cleanliness
Kindness of employees
Theater was clean and the staff was friendly.
I had an issue with a couple of non-functional seats on my last visit. Christian addressed my concerns promptly and professionally. He showed me great customer service and I appreciate his efforts.
The reward system is great and free to sign up for plus I am always treated immediately and well by the staff.
Seems clean and the seats were comfortable. The sound was not calebrated correctly and the LFE was too strong coming from the center channel making dialogue difficult to understand.
Theater seating
The location has improved so much. The app works now. The rewards program is fantastic, and many of the projection issues have been solved. The refurbishing of much (but not all) of the seating is very welcome.
Very clean, very friendly! My toddler loved his first movie
Nice atmosphere. Comfy chairs that actually recline
Well kept theater. Clean restrooms. Prices are too high! Bring back “kids boxes” !!!!
My kids and I love the atmosphere. Really enjoyed ourselves
Easy to purchase tickets online. Concession stand had summer specials and quick service. Clean theater. Clean bathrooms
It was a great experience. Enjoyed the show and pizza was okay.
The managers are a group of social good people. They provide a great work environment that remains flexible to whatever life schedule you have, you’re accommodated for every time you need to be. You have work friends that are more than capable of turning into friend friends. This environment encouraged growth and care, and I’d never regret working here
Manager at Hattiesburg Grand Theater, Christian McCorvey, handled our situation perfectly!
Clean, nice theater. Comfortable seating
The improvements. Everything seems clean and fresh. It was a happy surprise to see that the place is looking so nice.
The seats are nice. The theater is clean.
Everything about it was very good! The popcorn, the seats were very comfortable, and I loved the movie experience
Staff is always friendly.
The movie theater was clean, the associates were fast and nice. They were knowledgeable about the products at the concessions stand.
The general manager reaching out directly to address the problem in my last visit and going the extra mile by offering an incentive to give the theater another try.
The looks but $6for a bottle water is ridiculous
Everything. The whole experience was great.