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Guest Testimonials
It was easy to buy the tickets and everyone was very courteous! I will be watching a movie there again
Booking online was easy to understand. Customer service was awesome! I love the fact that the lines wasn't long! Popcorn and drinks where fresh! OMG! The theater and bathrooms was spotless! Thanks to the night staff my children and I enjoyed our time!!
Easy to use app
Customer Service was great!!
Theaters was clean and the bathrooms were clean. Yall need paper towels though
There was no complaints, the workers were very friendly and the customers service was excellent
Courteous staff clean facility.
Wow amazing and genuine employees not to forget quick customer service!!
NOW YOU SEE ME in The Grand Alexandria GPX was great.
The site to acquire tickets was easy.
enjoyed the movie an snacks
Everything
Theater was very nice. Only downside to it is that, at least in the theater I was in, the armrests didnt go up.
The check in was smooth. Purchased tickets through Santikos app. Enjoyed the movie as well as the service. One complaint on the app is: no ability have a dark theme. Work on that.
Great workers, no problem with the place or staff
It’s always great, all of the employees are nice.
The employees. They are amazing!! Very friendly. They smile, they make eye contact. Not to mention they had to show me how to use that stupid machine that isn’t needed just to get our tickets.
The staff is friendly and kind.
It was pretty easy and fast to get tickets with the kiosk. The snack line was fast and the popcorn is always so good here!
Staff is very friendly and helpful. The final cut special and the reduced Tuesday pricing
Clean, quiet, and relaxing
Everything
It was excellent.
We had a great experience would return
everything went well and ;the place was nice
The theater was clean, drinks were good, popcorn was fresh, and we had an amazing time!
I just love going to the movies and its always great to go in there and lose yourself in a movie for a couple of hours. Thanks for staying open when so many theatres are closing down. My last trip was to see Big Bold Beautiful Journey, I went alone and it was beautiful movie that made me laugh and cry.
On another note, my friend and I went to see Downtown Abbey a couple of weeks ago and we felt that it was a good idea to order the tickets ahead of time since it was a popular movie and we might actually have a full movie or not be able to sit together. So I ordered the tickets and printed the copy of the Bar Code like I was told. There was a convenience charge and I thought that that was wrong to do because it wasn't very convenient, but had to pay it so I did. But that isn't my issue. When we got to the movie, the manager at the Grand, Alexandria, Louisiana theatre said that we need an electronic ticket and that the printed tickets were useless. I do not know her name but she was the manager. The girl at the counter was willing to accept the paper tickets but this manager walked up and very rudely spoke to the girl and told her not to do that and was speaking down to her very rudely in front of us. I asked her what if I wasn't able to use my phone to bring the tickets up and she told me that that would be my problem, not hers and I thought that that was extremely rude as well. She was just so rude to her own employee and to me, the customer. I don't hold this against the theatre as I always have a great experience when I go. It was all on her, the manager being so rude. She actually threatened the girl's job in front of us and this girl is always so sweet and helpful and has been working there for a long time.
Loved the movie but the food and drink prices were ridiculous. $60 for 5 drinks and 2 popcorn
Easily in
CLEAN, NICE EMPLOYEES