Customer Testimonials

The technician newly assigned to my property named Richard is excellent. He is friendly and thorough and a good communicator.

On time service, knowledgeable service representative, explained what he will do and why. Professional and polite.

Our service was spectacular Brian we would like to have him implement all of our services.

Thanks Calvin

You have always provided courteous and timely service, and every representative we have ever interacted with has been polite and professional.

Thank you!

Easy scheduling, friendly technicians, effective service

I had a great experience with HomeShield, from the first online chat, telephone call, texting, to the home visit with Ryan. The treatment for ants was explained before getting started and communication before and after was exceptional. The pricing was very doable for me and I highly recommend them!

Each interaction with all of the personnel at Home Shield has been very helpful… The service personnel that came out and visited, both for rodents, and a different individual for termites, were both exceptional. I look forward to working with Home Shield.

Victor and the crew that was sent out for the exclusion phase of a rodent problem were
extremely knowledgeable and thorough. They went above and beyond to address the problem.
There is nothing better than having confidence in the caring and expertise of the team that you hire to help.

Very friendly, professional and thorough.

He was very friendly and quick! Great customer service

I feel like the pests are being pretty well controlled around my house. I like that you guys can come and spray and if I’m not home so I don’t really even have to keep track exactly of when you’re coming. I would love to have some kind of quick report on what areas are sprayed and what was sprayed for after each visit.

The agent who came out was one time and very professional.

One of the most helpful things about HomeShield that sets it apart from other companies is excellent communication. I recently needed to reschedule an appointment, and that was no problem. If I have a special request, which requires a technician to go above and beyond what is required, no problem. I feel heard, and that technicians are listening to me, not just following a certain protocol the same for each house. The service is reliable, and technicians show up when they say they will. The results have been much better than they were with my previous pest control company.

Richard was great, very friendly, communicative and quick!

Good communication, easy to schedule.

Friendly staff and technicians. Great flexibility if I need to reschedule. And the service works!

Always friendly and competent.

Our technician was great, super friendly and took the time to answer our questions

We have been able to schedule appointments that are convenient for us. The technicians arrive on time and do neat, efficient work. They are courteous and knowledgeable. They always ask if we have any questions or concerns before they leave the property.

This service is the best. They are very reliable, do a great job and a pleasure to work with.

Best service

Dependable & good service

I did recommend you to my neighbor, Vera David, at 513 N. Alta Dr., Beverly Hills. She is actually now using your service. I was surprised that I did not get any kind of communication from your organization.

Our guys was great! Super informative, polite, and personable. Thank you!

Very prompt and professional,

Ryan knows my house and problem areas like the back of his hand. Alway’s on time, professional, and a great attitude. Ryan is surely an asset to Homeshield!

Competent and experienced staff who used humane methods to remove rats from our home.

Technicians are very knowledgeable and professional. Keep up the good work.

Thank you,
JC

Sean. Plain and simple, he is why we keep doing business with Home Shield.

I like the communication the company deliveries. I get a reminder call, I get a text message by the technician when they arrived and when they left.