Customer Testimonials

Great Customer Service and transparency regarding the services and results. Debbie is great!!

Home Shield has always showed up when they said they would, was always friendly and professional, and did their best to alleviate any problems we were experiencing. They have my highest reccomendation.

Our Service guy was very good. Arrived on time. He's coming back in 2 weeks to check on everything. Nice truck, nice uniform, professional. I had a major ant infestation. It's been a few days and so far so good. I'm glad he's coming back in 2 weeks to verify we are still okay.

Professional, thorough, friendly and on time. Answered all our questions. Thanks!

Everything has been great so far! Super friendly and knowledgeable. We’ve noticed a significant decrease in mosquitos and flies.

HomeShield does excellent work and I especially appreciate its customer service. For me, being a little overwhelmed about moving forward on work I knew needed to be done, HomeShield was prompt and responsive to my needs and provided solutions and calm for me. I met with multiple pest control companies and found that HomeShield was super competitive-which mattered to me-but what mattered more was their customer service-I really felt like they were there for me, explained everything along the way. I'm really glad I found HomeShield-and they will be the ones I call in the future!

Service is great technician is super nice. Explains everything very respectful of the house and and the yard when doing the work.

Responsible

So far we appreciate the knowledge and commitment to provide Service Excellence and results which is a pest free environment. However, I must add it is early to know if this is a constant from your company. So far so good. Thank you!

Chris Chavez, our technician, did an excellent job. No more ants.

Best service technicians and family company run business by FAR!

You always have sent very nice and polite employees.

Prompt scheduling. Technician took time to explain the process and followed up when task was completed to see if I had any other concerns before leaving.

I only got an initial walk-through and estimate, but the team was on time, very nice, professional and seemingly transparent.

Everything

good knowledgeable tech

Excellent communication, service was as advertised.

You don’t always get the job done, but you are very willing to come out. Appreciate that.

Brian, our service representative is very professional, very helpful and very friendly. He does a great job!
We were very overwhelmed with ants, spiders and other bugs in the house, since we have Homeshield treating our house it is a relief not having to deal with all those bugs

Very friendly, professional too bad the quote was the highest of 4 different quotes. If you would have lowered your price I would given a 10!

Very helpful, very polite, listens to my problems and solves them

Home Shield was prompt, explained what they do, answered my questions, they asked about any areas that might need extra or special treatment and the technician was very polite and courteous.

Technician was very kind and professional

Very nice and professional people

Best kindest detectives.

Marcus is great, very willing to make us happy with services.

Very nice agent

Everyone I have dealt with over the phone or in person has been exceptionally helpful, knowledgeable and kind. Our ant problem is no more! When I was comparing services, many of their competitors cost about twice as much and acted like used car salesmen over the phone, trying to pressure a sale before allowing me to call around. These people are like normal humans, not following some protocol or reading from a script (or if they are, it's a good script). Their technicians show up on time, complete the service in a timely manner, answer questions, and are courteous and friendly. Did I mention the bugs are gone? Highly recommend!

Great service, very professional.

The Manager helped with situation at our home.
The technician is excellent and does everything needed.