Customer Testimonials
We use Holder for propane, and have had positive experiences with them.
Service was good. Delivery soon after it was requested. My only issue is that the driver didn't provide a delivery receipt after he was done. I had to go to the tank to verify delivery. Also, the amount due was different then the posted per gallon price times the amount delivered. Without the receipt I couldn't square things up.
Company does a great job!
Consistency and reliability
Great service by the technician Michael, who came out
never run out of oil--- very helpful in checking out problems and referring if necessary
Service was delivery of oil as it had run out. Richie came within a short time and delivered the oil and checked to see if oil burner was ok since oil had run out and was not turned off. He was efficient, professional and kind,
Long time customer
Confident that we will never run out of fuel.....
Automatic
Efficiency!
Oil rates are good, very efficient and allow 30 days to pay.
Very dependable
Good service
Always helpful and responsize deliveries!
Delivery drivers are prompt and courteous.
Service
Good service
I have been with Holden for 30 years and have always been satisfied with their service.
Delivery and service people are always professional and friendly and the customer portal is super user friendly, makes scheduling easy.
wonderful customer service
The techs that service my furnace and hot water heater are the best. I am concerned about the higher priced oil and the hazmat and delivery fees that Holden never charged before the sale of the business.
I like automatic delivery.
I have been a Holden Oil customer for many years. I have always received good, thoughtful, personalized service.
I like the remote monitoring and knowing that you'll automatically fill up when I get low on propane.
Timely deliveries and good annual maintenance services
everything from sales to service was an outstanding experience. Also, the onlibe system is user-friendly.
I was disappointed that I had to call multiple times on multiple days because I was on hold for more than 15-20 minutes waiting for a representative to order propane. In addition, when I did order, I was told that my delivery would be there within 7 days. Unfortunately, it came on the 8th day. My representative was very nice and helpful but the phone and delivery service was not typical of Holden.
I’ve been using Holden for almost 15 years. I’ve only had a couple of issues which they corrected promptly.
Holden’s service is very dependable and falls in line to the delivery schedule posted in my portal.