Customer Testimonials
They did their work quickly, just pulled paint from walls when taking down plastic barriers
The result:
. job completed & paint matched - no one would know any water damage had occurred.
. all mess & garbage was cleaned up & remove
. arrival time was consistent
. outside shoes were removed when entering home & house shoes used.
. plastic sheeting hung to protect furniture & household items.
. overall job was definitely satisfactory
Kyle was very thorough with the investigation. He communicated with me very well. He and his assistant were respectful of my property.
Very professional and nice employees.
Everything. They did a very good job
Professional and trustworthy accompanied by a 3- year warranty
Victor did a great job.
Everyone that I have talked to and that has worked on my home have been wonderful. All are hard working, detail oriented and polite. Everything is being explained to me as I’ve asked.
They truly show how much they care about their customers. They are extremely courteous, pick up whatever mess they made leave the place clean make sure that all the cords and everything were taped down. They did excellent work and a service worker. Daisy was outstanding would recommend her to service anyone’s house, she was outstanding
Explaining staff
Jason was very accurate in his assessment of the situation and set us up with exactly the right service to manage some smoke damage.
The technicians were great to deal with.
VERY NICE PEOPLE!
All of the crew from the initial Inspector to the crew leader to the crew members, everyone was very professional. Took care of my home & belongings. Will definitely speak well of you folks with friends, family and colleagues.
Service Masters project manager, Juan Carlos was a blessing sent to our home. His thorough approach to getting the job done correctly and kind words as he guided us through the process of mitigating damages put our minds at ease, fully believing that we were being taken care of by someone who cares our home as much as we do. Thank you again, Juan and we hope that if we're ever in this situation again, that we'll have you by our side!
Very polite, professional and timely.
The two young guys that came to do the mitigation, Seri and another young guy were very nice, they had great customer service skills. However, the older guy, it may have been their supervisor, he was older than them and wears glasses, wasn't very friendly. My dad spoke to him and introduced himself by name, and that guy never acknowledged my dad. He came into my home and didn't speak. He has poor customer service skills. He didn't bother to give my dad any feedback or information, he only talked to the 2 young guys. That is rude and disrespectful and unacceptable. I would recommend the 2 young guys, but not that other one.
Your people are polite and respectful. Great service
Overall a great experience working with Service Master Ottawa. From initial contacts with the project manager and scoping the job to contractor selection and work planning all the way to project execution and final completion walk through, I had great experience.
When there was a problem with contractors, Service Master Ottawa was quick to respond, intervene and address the issue to my satisfaction. Our project manager (Jeff Jerome) was excellent in his timely and clear communications and in ensuring my total satisfaction with each element of the job.
I would have no hesitation to recommend Service Master Ottawa to anyone seeking an integrated service provider for restoration projects.
Everyone at ServiceMaster has been amazing. I appreciated all the communication and wonderful care that they provided for me.
The staff that I have encountered were very polite and seemed to know their jobs.
The crew who came to do the job were very professional and thorough and Casey, our project manager, was very good to work with. He took the time to work with us even after the job was done and paid to make sure we were eligible to get reimbursed by our insurance company.
excellent job, carpet looks great, prompt and efficient
Great service
All the technicians who came to our home were courteous and friendly.
Great staff, and very professional .
The work on my condo was excellent from rip out to final finishing.
The staff cleaned up every day .
Thank you for a job well done.
Came in clean up everything within one evening dance went on for about three days plus,
ServiceMaster was exellent to deal with. They took care of all the repairs in a timely and professional manner. I would highly recommend them for your restoration company.
The staff were professional, courteous and friendly. I liked the way they checked in and kept me informed on the progress of the restoration process. Yes, I would highly recommend Service Master to anyone I know who needs restoration services. Thank you so much for the great job!
They were fast friendly and efficient !!